TruGreen – This company is a horrible place to work. The metrics are completely outrageous.You get penalized if you get an inbound call, even if it's a customer that already has service, that wants to cancel. If you don't sell anything it goes against your conversion. Do not apply for their call center jobs. | Comparably

TruGreen – This company is a horrible place to work. The metrics are completely outrageous.You get penalized if you get an inbound call, even if it's a customer that already has service, that wants to cancel. If you don't sell anything it goes against your conversion. Do not apply for their call center jobs.

TruGreen to provide households and businesses with green and healthy lawns and landscapes. read more
EMPLOYEE
PARTICIPANTS
910
TOTAL
RATINGS
6915

This company is a horrible place to work. The metrics are completely outrageous.You get penalized if you get an inbound call, even if it's a customer that already has service, that wants to cancel. If you don't sell anything it goes against your conversion. Do not apply for their call center jobs.

What does the leadership team need to get better at?

The leadership team does not care about their employees. It's not Trugreen anymore. It's Trugreed.

Why do you feel undervalued and what would make you feel better about your compensation?

This company will you use you up and find away to get rid of you.

What are some of the best things about your team?

The best thing about my peers. They were strong people that up with this mess of a company.

What's going wrong and how can it be improved?

This company does not want improvement. They just want money. They don't care about their employees or customers. Trugreed.

What did you like most about the interview process?

The man that hired me was great. He also left the company and several other managers and supervisors. It's the owners of Trugreed. They are greedy

What needs to change to make the company culture better?

Trugreen is unfair on the metrics that they go by for performance. How can you count getting a customer service call in inbound thet you can't sell if they want to cancel their service that they already have.

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