TruGreen Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Vision is revenue at the cost of all else including customers and emloyees.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Their shrewd ability to make more money. However, they also don't pay more money.
Review from Customer Support Dept
What does the leadership team need to get better at?
Drew Jones is the worst manager
Review from Customer Support Dept
Valuing long term, loyal employees. They just want to bring in people that they worked with at other companies and get rid of anyone who is a long-term TruGreen employee.
Review from Customer Support Dept
Speaking to co-workers, favorites all the above
Review from Customer Support Dept
Telling the truth. We are lied to by management and then told to lie to the customers.
Review from Customer Support Dept
What is the best part about your compensation package?
All of it is amazing to me
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
incentivisation of work accomplished for other departments other than sales.
Review from Customer Support Dept
Leadership doesn’t trust anyone who has worked here more than six month
Review from Customer Support Dept
We are paid between 25% and 50% less than comparable employees at other organization for the same call center work.
Review from Customer Support Dept
It's a very stressful environment compensation should be more for what you have to put up with
Review from Customer Support Dept
What are some of the best things about your team?
Quality and integrity - holding a standard.
Review from Customer Support Dept
Friendly supportive positive funny helpful
Review from Customer Support Dept
Dedicated to helping the customer and making a difference.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Everything, nothing can help ,
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The veteran knowledgable employees everywhere.
Review from Customer Support Dept
The team work and the supervisor and team leader are amazing
Review from Customer Support Dept
Breaks and lunch . . .
Review from Customer Support Dept
There is NOTHING POSITIVE TO SAY ABOUT TRUGREEN. THE COMPANY SHOULDNT BE IN BUISNESS
Review from Customer Support Dept
What needs to change to make the company culture better?
Appreciation of employees would be a good place to start...
Review from Customer Support Dept
What did you like most about the interview process?
The time and attention to detail.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
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What's going wrong and how can it be improved?
Will take a coming to Jesus moment that will probably only be reached through revenue shortfalls. The business is antiquated and sales driven when the dynamics of a niche lawncare business should be customer/employee oriented focused on loyalty.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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