
Quality and integrity - holding a standard.
The time and attention to detail.
The veteran knowledgable employees everywhere.
incentivisation of work accomplished for other departments other than sales.
Their shrewd ability to make more money. However, they also don't pay more money.
Will take a coming to Jesus moment that will probably only be reached through revenue shortfalls. The business is antiquated and sales driven when the dynamics of a niche lawncare business should be customer/employee oriented focused on loyalty.