
Get rid of the competing entities with in the organization, return controls to the branches, higher salary, less confusing commissions structure, back end customer retention productive commissions payout , gas cards & improve training in sales & production with more realistic goals.
All these problems derive from the higher up executives decision making process for marketing & production of how things are done, sales & production are both a combination of science & art clearly & no statistics value & B.S. exception to the rule storyline example can justify the avg performance.