C+
69/100
Comparably Awards
UnitedHealth Group Claimed Company
Our mission is to help people live healthier lives and to help make the health system work better for everyone. read more
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UnitedHealth Group Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The consistent support by upper level staff
ability to contribute to billion dollar company
My own personal feelings of what I have and continue to accomplish to make things better for our external customers.
Review from Product Dept
Seeing the results of improvements
Solving peoples concerns and fixing any problems or addressing the issue so it is no longer something they need to call in for, in general just helping people, customers that is.
Work life balance. Appreciation and recognition
When everyone is positive and happy to work for UHC
Helping others makes me the most happiest at work, if it's a co-worker or a customer calling, if I am able to help them or make them smile it makes the day so much better.
Helping others overcome barriers to healthy living
Work is challenging and balanced
punching out at the end of the day
The people I work with are phenomenal, smart, dedicated, hard-working and funny. We are able to laugh but still get work done.
Review from Product Dept
When my day is over. I also enjoy brain storming solutions with other people who are not on my team because they actually want to solve problems not just complain about them.
Some of the work is new and challenging
My coworkers and client groups
Review from Operations Dept
Getting opportunity for new work
Getting recognition and acknowledgement from team and managers
Work / life balance with a remote employer
There are interesting challenges to solve.
What makes me most happy at work is that I have a pleasant, competent and supportive manager who truly cares about my happiness and success. She gives her direct reports lots of opportunities to stretch ourselves and grow professionally. I also love the work that I do, in general.
Review from Product Dept
What's going wrong and how can it be improved?
Daily members complain about having to speak with agents in other countries about their medical claims and upper management does not take into consideration the customers desires on their health information
stop laygin off so many people
Health care is increasingly difficult to access and the quality has declined as providers are over burdened with aging people.
Patient care over profit- its that simple
The company needs new leadership that values clients and their members over share holders.
Increase the pay and don't make it so hard for employees to get other positions when they apply.
The company knows the problems, its the same year after year and they do nothing
Company leadership does mot show value in employees doing their job snd meeting metrics
Review from Business Development Dept
Customers are concerned their health is not taken as a priority when benefits are costly and fewer options for care are given
Customer satisfaction is highly dependent upon the attitudes of employees. A negative workplace culture will have a negative impact on its employees attitudes.
Review from Sales Dept
We thought Optum and United Health were bad, just wait until we are integrated with RV, they care about one thing, and one thing only - exploitive and ruthless monetization.
Review from Product Dept
Technology is lacking. Healthcare is confusing and UHG / UHC / Optum doesn't invest in their technology platforms and team. Management spends too much time negotiating budgets rather than supporting getting actual work done.
They are treating patients and employees terribly and have completely lost sight of their purpose and mission statement
Restructuring managers/trainers and retraining all.
Company is cutting corners, trying to bring as many patients in while not giving the staff support to help with the number. Teams are composed of 1 physician and 1 MA, and they are responsibly for all the orders, rooming and seeing patients, gets auths, mailing results, and scheduling. No support
Repeat replace senior management top to bottom
Review from Executive Dept
Again, everything is wrong right now. Pay is pathetic, over worked, systems are awful
Management needs to find value in human potential
As before, moral need an increase. Bullying has to stop along with consequences for those that are doing the bullying. Equality needs to be across the board and "favoritism " needs to stop. Putting the members first and foremost is also a big need.
Review from Operations Dept
Optum's take over of New West Physicians was probably the most detrimental aspect to our patients and our staff. The integration was rough, and those that are now in charge- CEO- don't care about developing relationships with those that have stayed. We are loosing amazing employees because of her.
Review from Operations Dept
What do you like best about your company?
Great flexibility and investment in career growth
It's reliable, dependable, and keep the 5 values UHG cultures.
wah, fast pace
What would you most like to see improved at your company?
More cross functional cross training to help alleviate large workloads.
Relationship building among the employees.
Benefits for new parents
need to become more tech saavy
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