HR or Marketing?Claim Your Free Employer Account
Universal Services of America Claimed Company
"Universal Services of America recently merged with AlliedBarton, creating the largest security services provider in North America as Allied Universal" read more
Universal Services of America Company Culture
Universal Services of America Culture
This score is derived from employee ratings & reviews2.2/5
Universal Services of America's Overall Culture is rated F
Top Rated Culture Dimensions
Professional Development
C+Manager
DCEO Rating
DEnvironment
D-Leadership
D-Universal Services of America CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Steve Jones
56 /100
See More
Diversity at Universal Services of America
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Universal Services of America
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterUniversal Services of America eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-47
Universal Services of America employees are -47% more likely to recommend Universal Services of America as a great place to work
| 16% | Promoters |
|---|---|
| 21% | Passives |
| 63% | Detractors |
Working at Universal Services of America
Working at Universal Services of America is rated below average by 31 employees, across various culture dimensions. Universal Services of America employees rate Professional Development highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting Universal Services of America’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Wilmington, DE. See below in detail how working at Universal Services of America was rated by employees.
Overall Company Culture at Universal Services of America
F
Overall Company Culture at Universal Services of America is rated F
Last updated months ago
Bottom
5%
Universal Services of America ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterUniversal Services of America Employee Reviews
Out of 26 Universal Services of America employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Universal Services of America improve their work culture.
| Positive Reviews | 60% |
|---|---|
| Constructive Feedback | 40% |
Positive Reviews From Universal Services of America Employees
- What did you like most about the interview process?I didn't have one at all
- What makes you most happy at work?I get to meet people from all walks of life. I'm in control of when I work
- What is most positive about the culture and environment at your company?The managers and supervisors really do try to take care of their employees but are burnt out
Constructive Feedback From Universal Services of America Employees
- Why do you feel undervalued and what would make you feel better about your compensation?REVESION OF SALARY STRRUCTURE AS PER MAKET SITUATION. SO THAT ALL EMPLOYEE CAN EFFORD A BETTER LIFESTYLE.
- Why do you feel undervalued and what would make you feel better about your compensation?Again, the pay is poor. The insurance that covers anything major is a minimum of $160 a paycheck. Raises are maybe a quarter, and not every year.
- What does the leadership team need to get better at?Better pay for employees mainly. Consistent training. Anyone above site supervisor at least pretending like they care half the time.
Universal Services of America Company Information
Universal Services of America Company Overview
"Universal Services of America recently merged with AlliedBarton, creating the largest security services provider in North America as Allied Universal"
Universal Services of America Mission, Vision & Values
Universal Services of America Mission & Values
Allied Universal provides unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses in our communities.
| Headquarter | 1551 N. Tustin Ave., 600 Conshohocken, PA 92705 United States of America |
|---|---|
| Website | www.aus.com |
| Founding Date | 1965 |
| Tel | 866-877-1965 |
| Company Status | Private |
Universal Services of America Competitors
Universal Services of America competitors include SpotHero, G4S Secure Solutions North America, and GCA Services Group. Universal Services of America ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Universal Services of America compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Universal Services of America Employees
31 employees at Universal Services of America have reviewed Universal Services of America across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 31 Universal Services of America employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Universal Services of America are mostly dissatisfied with their total compensation at Universal Services of America, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Universal Services of America are mostly dissatisfied with their team. 31 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Universal Services of America are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Universal Services of America believe the environment at Universal Services of America is negative. Most Participants believe the pace of work at Universal Services of America is comfortably fast. About 50% of the employees at Universal Services of America work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Universal Services of America are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Universal Services of America - Employee Onboarding
The prevailing opinion from employees about joining Universal Services of America is that the company was very unprepared on their first day. Universal Services of America employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Universal Services of America KPIs and OKRs
At this moment no Universal Services of America employees have provided insight into whether or not they clearly understand Universal Services of America's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Universal Services of America CEO & Leadership
Universal Services of America CEO - Steve Jones
56 /100
Universal Services of America’s CEO Steve Jones started in this role in 2019. Steve’s approval rate is lower compared to CEOs at similar sized companies, putting Steve in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Wilmington, DE. Steve Jones’s employees rank Universal Services of America in the Top 50% for Professional Development, in the Bottom 20% for Manager, and in the Bottom 10% for Environment. When compared to Universal Services of America’s competitors, Steve Jones ranks below both GCA Services Group CEO Bob Norton and G4S Secure Solutions North America CEO Ashley Almanza.
Universal Services of America Leadership
The Universal Services of America Executive Team is rated a “F” and led by CEO Steve Jones, Sr. Regional Vice President Scott Naso, and Vice President Business Development Southeast Region Cornell Beans
Steve Jones CEO / President
Steve Jones serves as the CEO / President of Universal Services of America.
Scott Naso Sr. Regional Vice President
Scott Naso serves as the Sr. Regional Vice President of Universal Services of America.
Cornell Beans Vice President Business Development Southeast Region
Cornell Beans serves as the Vice President Business Development Southeast Region of Universal Protection Service.... read more
Eric Oppman Executive Director
Eric Oppman serves as the Executive Director of Universal Protection Service. Eric started at Universal Protection... read more
Nicole Potochar Director of Business Development
Nicole Potochar serves as the Director of Business Development of Universal Protection Service. Nicole started at... read more
Alex Castro executive protection
Alex Castro serves as the executive protection of Universal Protection Service. Alex started at Universal Protection... read more
Hector Maldonado Executive Security Professional
Hector Maldonado serves as the Executive Security Professional of Universal Protection Service. Hector started at... read more
Jeff VanAllen Regional Vice President
Jeff VanAllen serves as the Regional Vice President of Universal Protection Service. Jeff started at Universal... read more
Universal Services of America Salaries
How much does Universal Services of America pay?
How much do people at Universal Services of America get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Universal Services of America is $146,107, or $70 per hour, while the estimated median salary is $148,803, or $71 per hour.
At Universal Services of America, the highest paid job is a Director of Sales at $229,478 annually and the lowest is an Admin Assistant at $49,077 annually. Average Universal Services of America salaries by department include: IT at $106,771, Finance at $92,975, Customer Support at $150,935, and Legal at $160,587. Half of Universal Services of America salaries are above $148,803.
15 employees at Universal Services of America rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 47 ratings) while 14 employees at Universal Services of America rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 16 ratings).
Salaries contributed from Universal Services of America employees include job titles like Operations Manager. Comparably data has a total of 1 salary records from Universal Services of America employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $78k | $78k | 1st Percentile |
17th Percentile $115k | $115k | 17th Percentile |
33rd Percentile $137k | $137k | 33rd Percentile |
50th Percentile $194k | $194k | 50th Percentile |
67th Percentile $239k | $239k | 67th Percentile |
83rd Percentile $268k | $268k | 83rd Percentile |
100th Percentile $298k | $298k | 100th Percentile |
$146,107*
Average Compensation
$148,803*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Universal Services of America Salaries by Department
Diversity & Inclusion at Universal Services of America
The Diversity score provides insights into how diverse employees feel and rate their work experience at Universal Services of America across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Universal Services of America Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Universal Services of America PTO
Universal Services of America's PTO and Vacation policy typically gives 15-20 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Universal Services of America's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Universal Services of America's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Universal Services of America Careers
Universal Services of America Jobs
No Recent Jobs found for Universal Services of America on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let Universal Services of America Know You Want To Work There
Frequently Asked Questions regarding Universal Services of America
What is Universal Services of America address?
Universal Services of America location is at 1551 N. Tustin Ave., 600
Who is the CEO of Universal Services of America?
Universal Services of America CEO is Steve Jones, their score by employees is 56
What is Universal Services of America eNPS?
The eNPS for Universal Services of America is -47
What is the salary for Desktop Support in Universal Services of America?
Desktop Support average salary in the US is 56k
What are the salaries in the Engineering in Universal Services of America?
The average salaries for Engineering in Universal Services of America is 152k
×