33
eNPS Score
Q&A With USAA Employees
USAA is unlike any other financial services organization. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our members.
How employees describe working at USAA
Well planned in person interviews, timely response,
Review from IT Dept
longevity, customer service price dependabilty
loyalty to their customer and not others
Excellent service during the process.
Service & Value for money paid
What it's like to work at USAA
- USAA employees generally work 8.7 hrs a day
- Employees at USAA report the work pace is comfortably fast
- On a typical day, employees at USAA have 3 meetings
- 87% of USAA employees look forward to interacting with their team every day
- USAA employees most often take 20-30 paid vacation and sick days each year
- 82% of USAA employees report they are happy with their work life balance
- USAA employees typically get valuable feedback on how to improve at work Once a quarter
- 84% of USAA employees call their work environment positive
Q&A With USAA Employees
IDX: 75 TOT: 100
How are the benefits at USAA for employees in Design?
USAA's Design team rates their overall benefits an A+ and most of them think the perks are Fantastic. 88% of USAA employees in Design say they are satisfied with their benefits. The majority of employees in Design also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.
How are the benefits at USAA for employees in Engineering?
USAA's Engineering team rates their overall benefits an A+ and most of them think the perks are Fantastic. 88% of USAA employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.
How's career growth and advancement at USAA?
58% of the same employees also feel like USAA is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at USAA.
How are the managers in the IT department at USAA?
USAA's IT team rates their manager a B or 72/100 and the majority believe their manager truly cares about them as a person. The it team (50%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Engineering department at USAA?
USAA's Engineering team rates their manager an A or 77/100 and the majority believe their manager truly cares about them as a person. The engineering team (67%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at USAA?
USAA employees rates their pay and overall compensation an A+ or 81/100. 70% of employees believe they are paid fairly and 83% of employees get raises every year.
How are the benefits at USAA for employees in IT?
79% of USAA employees in IT say they are satisfied with their benefits. The majority of employees in IT also get 10-15 days of paid vacation.
How are the benefits at USAA for employees in Marketing?
88% of USAA employees in Marketing say they are satisfied with their benefits. The majority of employees in Marketing also get 20-30 days of paid vacation.
Curious about what work's like at USAA?
Anonymously Ask USAA Employees Any Question
Should I work at USAA?
56% of USAA employees would encourage their friends to become coworkers, whereas 21% are neutral and 23% would not recommend working at USAA to their friends.
| 56% | Promoters |
|---|---|
| 21% | Passive |
| 23% | Detractors |
Working at USAA's competitors
Recently Asked Questions about working at USAA
- What skills do you need to be successful in the Design department at USAA?
- What is the best advice you could give someone during their first month at USAA?
- What is the PTO policy at USAA?
- What is the onboarding process like at USAA and how long does it last?
- How are the career growth opportunities on the Design team at USAA?