USAA Interviews Employee Reviews | Comparably
USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

USAA Interviews Employee Reviews

What did you like most about the interview process?

Well planned in person interviews, timely response,

Review from IT Dept

The interviewers appeared to care about making me feel welcome.

Review from Operations Dept

I am a former intern - the mentors that I established during my internship remain a huge motivation for me.

Review from Marketing Dept

The honesty and openness about the difficulty of the job.

Interviewers were engaged and friendly.

Review from Customer Support Dept

The conclusion of the interview.

The meeting area was comfortable and the questions were straightforward and professional.

Review from Customer Support Dept

Fast and easy - less then two hours and I had a job offer.

Review from Customer Support Dept

It was over the phone and convenient for me

Review from Customer Support Dept

Interviewer talked about employment benifits

Review from Customer Support Dept

It was a comfortable experience overall

Review from Customer Support Dept

They seemed to really care about us

Review from Finance Dept

Long process to get in

Review from Operations Dept

i most like interview process

Review from Finance Dept

The fact that I was able to apply, do an assessment and then 2 phone interviews.

Review from Customer Support Dept

They are very thorough and will investigate everything about you in great detail.

Review from Operations Dept

to the point questions and it was short.

Free trip to San Antonio to tour the USAA HQ campus.

Review from IT Dept

I already felt like I was a valued part of a cohesive team

It's thorough but fair, hard to get in, but once you are employed here it's reassuring to know the new hires are up to an expected standard.

Review from IT Dept

What would you improve about your company's interview process?

I hate it brunch of tascies pl people

Review from Finance Dept

Be more open to employees and dont lead them on with false promises which seems to be how they are reeling in new hires.

Review from Customer Support Dept

Make it more about the work people do than about how well they can tell a story, don't ask the same questions that are just rephrased.

Review from Customer Support Dept

Select based on skills rather than popularity

Review from HR Dept
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