USAA Outlook Employee Reviews | Comparably
USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

USAA Outlook Employee Reviews

What makes you most happy at work?

Variety of projects and efforts i engage on keeps my interest, support for continuous learning, fair pay /total compensatin, and good benefits & facilities.

Review from IT Dept

Automation and architecture of new services.

Review from IT Dept

Turning off the computer for the day.

Review from Operations Dept

My current manager gives me autonomy to work on big projects even though I'm a relatively new hire.

Review from Marketing Dept

Overcoming a significant challenge and seeing my team succeed.

Interacting with members and coworkers.

Review from Customer Support Dept

The people I interact with each day and things are always changing which makes the work exciting.

Review from Marketing Dept

Our mission, the members, making progress

Review from HR Dept

Being able to answer surveys.

Talking to the members. They are awesome

Review from Customer Support Dept

The growth potential and the pay.

Review from Customer Support Dept

Helping our members in which ever way I can

Review from Customer Support Dept

I like the people I work with and I am constantly trying to better myself.

Review from Customer Support Dept

Helping other employees, and calaberating with coworkers

Review from Customer Support Dept

Collecting a paycheck of course

Review from Customer Support Dept

Leaving work at the end of the day

Review from Customer Support Dept

I have the necessary materials to do my job daily

Review from Customer Support Dept

Having a slow and relaxed pace

Review from Operations Dept

The quality of my teammates

Review from HR Dept

They treat us great and they seemed really invovled with us

Review from Finance Dept

What's going wrong and how can it be improved?

Respect loyalty and cheating spouse with other co workers

Review from Finance Dept

Company has grown too fast and cant hire people fast enough. Stop accepting new members until we can hire enough employees to handle it

Review from Operations Dept

Trust from leaders that workers can perform their role

Review from HR Dept

The stress level with having to move claims forward, but be on the phones

Review from Customer Support Dept

They can’t get the design reorg together and functioning well and it feels like they’re ousting the old crew as they do it.

It’s very difficult to get promoted

Review from Finance Dept

Need more WFH options for IT

Review from IT Dept

What do you like best about your company?

They are honest and look to help the customer as best they can

What would you most like to see improved at your company?

There aren't any Outlook reviews of USAA yet.
Be the first to contribute a review.

Review Sentiment at USAA

80
80%
20
20%

About USAA's Outlook

A
80/100

Where This Score Ranks USAA's Outlook

TOP
10%

In the Top 10% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in San Antonio, TX

1st

1st place versus 5 competitors rated on Comparably

USAA's Outlook is scored an A by 279 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” USAA's Outlook score helps to boost their overall culture score, due partly to the fact that the Marketing department’s positive scores help Outlook to be one of USAA's stronger culture attributes. Use the filters below to understand USAA employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 months ago.

Rate Outlook the Highest

  • Department - Marketing
    +15%
  • Ethnicity - Native American
    +15%
  • Ethnicity - African American/Black
    +9%

Rate Outlook the Lowest

  • Department - Finance
    -19%
  • Ethnicity - Asian or Pacific Islander
    -17%
  • Tenure - 1 to 2 Years
    -9%

How USAA's Outlook Score is Calculated

FILTER RATINGS BY

Results from 98 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

81
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic60%
Good29%
Neutral8%
Bad1%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes68%
No32%
Are you typically excited about going to work each day?
×
Rate your company