A+
80/100
USAA Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
Pay and bonus are good
Review from IT Dept
Competitive salary, excellent health care, above-average (but degrading) retirement & bonus structures
Our employee benefits program is top notch compared to other companies.
Review from Customer Support Dept
The Christmas bonus, and annual bonus on top of my base salary.
Review from Marketing Dept
The 8% 401(k) match is the best I've ever had!
Review from Marketing Dept
Healthcare, flexible schedules, bonuses, PTO
Review from HR Dept
401K matching, health insurance benefits and overly generous PTO.
Education assistance program and professional development.
Review from Operations Dept
The whole package is great.
Review from Customer Support Dept
It is hard to choose the best part, but I would have to say the 8% match on retirement contributions.
Review from Customer Support Dept
I have a great health insurance plan that covers myself and my wife who is about to have a baby
Review from Customer Support Dept
it comes with a lot
Review from Finance Dept
Bonus in Feb and 401K
Review from Customer Support Dept
Insurance and phone plan as well as gym
Review from Marketing Dept
401 k 8 percent match is nice
Review from Operations Dept
401k with 8% match and retirement plus program
Review from HR Dept
I like that I have great health coverage for myself and my wife
Review from Customer Support Dept
Eight percent (8%) matching pension benefit
Review from Operations Dept
The cost is lower with little to no co pays
Flexible hours, work-from-home available for some positions
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Return to USAA's prior compensation and benefits; the changes made by HR EVP and CEO have been morale killers.
Review from Operations Dept
There seems to be no room for advancement. I have had my CPCU for 2 years and have not had a chance to move from being a frontline MSR.
Review from Customer Support Dept
High performers are praised, but compensated equality to all other performers. Need to be better about paying for performance.
Review from HR Dept
More respect and loyalty with chrating spouse
Review from Finance Dept
The benefits are way too expensive for the average person to afford.
Review from Customer Support Dept
The compensation is severely skewed. Employees that are tenured make less than the new hires who walk into the job. Nearly impossible to negotiate wages.
Review from Customer Support Dept
Individuals were moved from hourly to salary expected to keep working 50 hours but did not get a raise to compensate for the OT pay they are no longer getting
Review from Customer Support Dept
Compensation for IT workers doesn't adequately compensate developers with hard to find or "specialized" skill sets.
Review from IT Dept
×