USAA Team Employee Reviews | Comparably
USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
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EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

USAA Team Employee Reviews

What are some of the best things about your team?

Passionate about & skilled in their field, support the mission, most want to learn and grow in the field & help each other succeed.

Review from IT Dept

Always supportive of each other

Review from IT Dept

Hard working, caring and professional.

Review from Operations Dept

Interest in continual learning, growing

Our team looks out for each other and we have each other's best interest at heart.

Review from Customer Support Dept

They are Knowledgeable and collaborative

Review from HR Dept

We have a lot of fun on top of working hard. It's a really nice balance and makes coming to work easy.

Review from Marketing Dept

The team at USAA feels like family. I can truly be myself and feel like I fit in, despite the fact that I'm not a veteran. Not to mention, there are some crazy talented peeps here

Review from Marketing Dept

Leadership, focus on our mission and goals, culture

Review from HR Dept

I believe it has been diversity and inclusion.

Commitment to USAA culture and values.

Review from Operations Dept

We get things done and work as one. Like the musketeers

Review from Customer Support Dept

The best things are their cohesiveness and camaraderie.

Review from Customer Support Dept

We work together to help solve problems and figure out how to best serve our members

Review from Customer Support Dept

Used to keep employees informed

Review from Customer Support Dept

Coworkers are good although those who arent on the front lines tend to be a 50/50 chance on wether they will judge you or not.

Review from Customer Support Dept

my team seeks to improve in all aspects

Review from Customer Support Dept

Very diverse backgrounds, unique perspective, kind and compassionate coworkers

Review from Customer Support Dept

A wide variety of opinions

Review from Operations Dept

They collaborate effectively as a team

Review from HR Dept

What do your coworkers need to improve and how could you work together better?

But being loyalty and morals cheating spouse with a co-worker

Review from Finance Dept

Not having minimum time in team meetings would be a good start.

Review from Operations Dept

Not skilled in the technical portion of job

Review from HR Dept

Some of our team members have difficulty letting go of certain mindsets and could use some practice in that arena

Nothing everybody works great as a team

They need to be more flexible towards WFH.

Review from IT Dept

We just need better qualified management.

Review from Finance Dept

Review Sentiment at USAA

80
80%
20
20%

About USAA's Team

A
81/100

Where This Score Ranks USAA's Team

TOP
10%

In the Top 10% of 1239 similar size companies on Comparably

?

Not enough ratings to compare against companies in San Antonio, TX

1st

1st place versus 5 competitors rated on Comparably

USAA's team score is currently ranked in the Top 10% of similar sized companies on Comparably and placed 1st among its competitors. 87% of USAA employees look forward to interacting with coworkers while 70% believe their company meetings are effective. Among the various teams at USAA, the Marketing department ranks the highest in team score.

Rate Team the Highest

  • Department - Marketing
    +17%
  • Ethnicity - Native American
    +15%
  • Ethnicity - African American/Black
    +9%

Rate Team the Lowest

  • Department - Product
    -18%
  • Department - Finance
    -17%
  • Tenure - 1 to 2 Years
    -17%

How USAA's Team Score is Calculated

FILTER RATINGS BY

Results from 98 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

83
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes70%
No30%
Are your company's meetings effective?
AnswerPercent
Yes87%
No13%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes25%
No75%
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