2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Ushur offers great opportunities to contribute and learn.
Briefly describe your overall experience at your company
I joined the company because of its culture, the leadership team, and our product. We have grown significantly since then, and those three drivers of engagement for me have only gotten stronger.
What do you like best about the leadership team?
The leadership team is collaborative, supporting, and empowering.
What are some of the best things about your team?
There is a sincere desire to learn and support eachother.
What makes you most happy at work?
Being supported and empowered while constantly challenged makes me the happiest.
What is the best part about your compensation package?
My salary is very competitive. And we have no-cost health insurance options.
What do you like best about the leadership team?
I appreciate everyone's engagement and willingness - eagerness - to help eachother.
What is the best part about your compensation package?
My base salary - having not yet learned about my bonus payout
What is most positive about the culture and environment at your company?
The culture is inclusive, welcoming, and supportive. We treasure our differences and encourage multiple perspectives.
What are some of the best things about your team?
My team is supportive, and creative, and we are united in our goals and definition of success.
What makes you most happy at work?
I am most happy when something I was involved in, contributes to the success of a co-worker or customer.
What is most positive about the culture and environment at your company?
The most positive aspect is the ability to contribute and see ones value to the success of the company.
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