2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
It's been an amazing learning experience. I feel blessed to have gotten the opportunity to come in, learn, effect change, and make positive impacts. Everyone has been very humble and welcoming. I don't feel intimidated by the executive team. Very excited about the future here.
Briefly describe your overall experience at your company
It's been everything I look for in an employment opportunity. It's been challenging, engaging, interesting, fun, exciting.
What do you like best about the leadership team?
The cooperativeness, availability/accessibility, passion, and humility.
What are some of the best things about your team?
Alignment, regular coaching, mission driven, respectful
What is the best part about your compensation package?
Competitive, good options, good perks
What is the best part about your compensation package?
Exciting commission and accelerator structure.
What makes you most happy at work?
Collaborating efforts with my manager and seeing the positive reactions of customers.
What makes you most happy at work?
Collaborative successes! Seeing how all the departments can come together and execute to win.
What is most positive about the culture and environment at your company?
It's very encouraging and inclusive to all hobbies, passions, extracurriculars. Mental health is promoted very well.
What do you like best about the leadership team?
The accessibility and the willingness to work side by side with any employee to help accomplish goals.
What is most positive about the culture and environment at your company?
It's very open and welcoming. The collaboration across departments and seniority levels is great to see and be a part of.
What are some of the best things about your team?
Everyone is highly invested in accomplishing our goals and will work tirelessly to achieve them. Even when we're at our busiest, everyone keeps a great sense of humor and humility.
Other Employee Reviews for Ushur, Inc
×