2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Very positive and a lot of potential.
Briefly describe your overall experience at your company
Very positive, fast paced, and well cared for.
Briefly describe your overall experience at your company
My experience has been full of personal and professional growth. I've met lifelong mentors and lifelong friends here.
What is the best part about your compensation package?
Insurance premium covered for entire family.
What makes you most happy at work?
Watching a startup grow and acquire new business.
What do you like best about the leadership team?
Open, honest, and very accessible.
What do you like best about the leadership team?
Very transparent in communication, and honestly interested in wellbeing
What is the best part about your compensation package?
PPO insurance plan is paid for with $500 deductible.
What are some of the best things about your team?
Everyone helps, no one is afraid to ask questions.
What are some of the best things about your team?
Everyone always wants to help
What makes you most happy at work?
Knowing that things I do have a real impact
What is most positive about the culture and environment at your company?
Everyone is very excited and wants to make Ushur succeed
What makes you most happy at work?
I'm solving issues in healthcare that often the least advantaged people are suffering from.
What is the best part about your compensation package?
Great medical insurance that has both a generous HSA contribution or a low deductible PPO
What is most positive about the culture and environment at your company?
There are genuinely good people there that want to get to know you and want to help.
What do you like best about the leadership team?
They will always pick up the phone an listen to anything I need to talk to them about.
What are some of the best things about your team?
The team is always collaborative. Never do I have to beg for knowledge, everyone always jumps in to share.
What is most positive about the culture and environment at your company?
We are a remotely distributed team for the most part, but it doesn't stop us from being friends and involved with each other in and out of work.
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