2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
It is wonderful to be part of the team and see new horizons we discover together and help customers.
Briefly describe your overall experience at your company
Love the "people first" policy of Ushur. Every team member feels valued and contributes and is motivated to give their best.
What do you like best about the leadership team?
Transparency , drive and people first attitude
What is the best part about your compensation package?
training allowance and medical benefits for parents
What is most positive about the culture and environment at your company?
people first attitude and friendly informal yet professional culture
What is the best part about your compensation package?
nothing specific that I feel special . its just compensation
What makes you most happy at work?
Solving an issue, helping others solve an issue . Making a difference.
What are some of the best things about your team?
Great attitude, camaraderie, ownership and helping each other and problem solving and analytical abilities
What is most positive about the culture and environment at your company?
The team bonding, collective ownership of the delivery and understanding and respect for each other.
What are some of the best things about your team?
The passion, talent , the humility, agility , team spirit and camaraderie that my teammates display.
What makes you most happy at work?
When I complete the task I have planned I feel happy and I feel I have contributed.
What do you like best about the leadership team?
I love the transparency , passion and the values and the team and "we" spirit the leadership brings in.
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