2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
I enjoy the challenges and appreciate the team
Briefly describe your overall experience at your company
Positive. The work is challenging and the pace is very quick, but the overall experience is rewarding.
What do you like best about the leadership team?
Knowledgeable, hard-working, diverse. Encourages open communication.
What are some of the best things about your team?
Knowledgeable, helpful and pleasant to work with
What do you like best about the leadership team?
Experienced, hard working and collegial
What is the best part about your compensation package?
Stock option grant is competitive
What makes you most happy at work?
Being able to make meaningful contributions to company's success
What is the best part about your compensation package?
Competitive compensation. Plan is straightforward and easy to comprehend.
What is most positive about the culture and environment at your company?
The company puts people first and cares about employees' wellbeing
What are some of the best things about your team?
Collegial and not political. Willing to collaborate and provide assistance.
What makes you most happy at work?
The ability to contribute meaningfully to the success of an exciting business.
What is most positive about the culture and environment at your company?
The company takes its "people first" approach seriously and tries to create an atmosphere in which employees can excel.
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