Ushur, Inc – It has been a great experience, truly one that has executive team that cares about you as a person, and a team that is ready to jump in if you suddenly have to take a leave and nothing will drop in your stead. Just really a great team and environment to work for. It gives me peace of mind. | Comparably

Ushur, Inc – It has been a great experience, truly one that has executive team that cares about you as a person, and a team that is ready to jump in if you suddenly have to take a leave and nothing will drop in your stead. Just really a great team and environment to work for. It gives me peace of mind.

2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
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It has been a great experience, truly one that has executive team that cares about you as a person, and a team that is ready to jump in if you suddenly have to take a leave and nothing will drop in your stead. Just really a great team and environment to work for. It gives me peace of mind.

Briefly describe your overall experience at your company

I came to Ushur with some apprehension as it was a startup and I had not experienced being in one before. Once joined, everyone from CEO down has been so welcoming and inclusive, not just in work related tasks but in making sure we are not working too many hours and regularly taking time off.

Briefly describe your overall experience at your company

Love working here people, culture, and diversity of work are all excellent!

Briefly describe your overall experience at your company

This has been the best company I have worked for to date. The work is challenging but fun, the people are wonderful and breed a culture of service and helping each other, and finally the product makes a difference and love being part of that.

What is the best part about your compensation package?

Paid benefits and mental health days every month.

What makes you most happy at work?

The people and everyday is a new adventure.

What is the best part about your compensation package?

Company paid premiums, and the company paid contributions to HSA.

What do you like best about the leadership team?

They really care about as people not just workers or employees.

What is the best part about your compensation package?

Company Paid health premiums and wellness day at the end of every month.

What makes you most happy at work?

Knowing I was able to meet and exceed the expectations of my peers and customers

What are some of the best things about your team?

Everyone is together in helping the company grow. Nobody is out for themselves and we work well to lift each other up.

What are some of the best things about your team?

We are all aligned and focused on the same goal. Everyone works together to build this company and make it a fun environment to work in.

What makes you most happy at work?

Working with many different accounts and interacting with all of my colleagues we there is always something new to learn and everyone is so open to share and teach.

What do you like best about the leadership team?

They are ready to make changes and pivots with changes not only to the market, but the employee base and ensure we have great avenues for work life balance and self-care.

What is most positive about the culture and environment at your company?

We work hard but also take the time to acknowledge that people come first and if you need a break the management and executive team do everything to make it happen.

What are some of the best things about your team?

Everyone is ready to help when needed and nobody is above the rest of the team. We work together to bring everyone up and share knowledge to better deliver experiences for our customers.

What is the best part about your compensation package?

Company paid benefits and mental health days every month. These two things help to really keep stress levels down and shows the company really cares about its employees mental health as well as physical health.

What do you like best about the leadership team?

They truly care about us as employees and check in with us to make sure we are able to do our jobs well, and give us breaks if we feel overwhelmed or need some time to recharge.

What is most positive about the culture and environment at your company?

Everyone works hard to deliver the best they can for their role, we all work together to try to make each other better and make our jobs easier. There is a culture of teamwork and can do attitude which is really motivating.

What do you like best about the leadership team?

They take the time to check in and really show they care with everyone. We have many channels to communicate any concerns or challenges and they are addressed directly and in a compassionate and caring manner, taking into account we are all people.

What is most positive about the culture and environment at your company?

The culture is one of family or camaraderie, we truly celebrate wins great or small for everyone as a company. We help lift and motivate each other and work on solutions to issues and not dwell on the problems. It is a very growth minded culture.

What makes you most happy at work?

Being a part of growing the company and helping to develop the direction and design of the product. That in turn makes me happy to see when our customers love the new additions or see their suggestions in our products and being able to help make that happen.

What is most positive about the culture and environment at your company?

We work hard but also play hard. Company mixes in a lot of fun events like off site meetups, care packages, and off days after occasions where we have some heavy workload. Many times not just for the company as a whole but individuals who may have gone through a really stressful busy time.

What are some of the best things about your team?

We are truly a team and everyone works to help bridge the gap in expertise at a drop of a hat. We all have a shared goal and vision and nobody lets ego get in the way of delivering our projects. We also all take an ownership mentality to what we do so if it doesn't work we try to fix it.

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