2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Overall working at Ushur is enjoyable with decent, effective communication with teams that are remote. The people are friendly and helpful due to the culture that has been created.
What is the best part about your compensation package?
Bonuses are based on merit
What are some of the best things about your team?
The team is open to new ideas and is very professional in behavior.
What makes you most happy at work?
I think for me the technology and finding ways to improve it along with processes.
What do you like best about the leadership team?
They are open to creating a learning-based company and open to new suggestions and ways to do things more efficiently
What is most positive about the culture and environment at your company?
Everyone is aiming to improve when something doesn't go right in a constructive, positive manner in their words and actions.
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