2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Right from the onboarding where the leadership listens to role expectation, to carving a role plan, to making sure I stay on track on the growth chart, the leadership here truly has your back and supports throughout. Inclusivity and oneness among the team leads to the greatest experiences imagined.
Briefly describe your overall experience at your company
Every day at Ushur is energizing. The very inclusive and growth culture at Ushur ensures collaboration at its best and the will to undertake new challenges. There are immense possibilities and to grow beyond.
What is the best part about your compensation package?
Having stock options in compensation package.
What is most positive about the culture and environment at your company?
adaptability and adoption of change
What makes you most happy at work?
The culture and the feeling of oneness and belongingness.
What makes you most happy at work?
New challenges, collaboration and teamwork
What are some of the best things about your team?
The teams are helpful and eager about new ideas and challenges.
What is most positive about the culture and environment at your company?
Culture at Ushur includes high Listening capabilities and excellently delivering the required results and changes. Voices are heard, people are empowered.
What are some of the best things about your team?
Transparency, high growth environment, inclusion and diversity. The power of communities is seen in Ushur. Teams are empowered to lead and bring out the best in them often creating an amazing culture.
What do you like best about the leadership team?
Leadership at Ushur, ensures complete transparency and empowerment within the organization. Everyone at Ushur embraces the inclusivity and are dedicated in their roles. Employees feel free and carry their authentic selves and are energized to deliver beyond expectations in a nurturing culture.
What is the best part about your compensation package?
The best part is that we don't have a performance bonus, which means everyone is a high performer. Leadership here values each individual and diversity and provides a culture of inclusivity and oneness. Quite often employees are offered other bonuses and benefits. Comp package is lucrative here.
What do you like best about the leadership team?
The Leadership at Ushur understands the best way what is an experience whether for clients, communities or employees. They truly are engaged in overall wellness. Every interaction here is not taken as a transaction but as an engagement. Ushur creates that value and environment for everyone to grow .
Other Employee Reviews for Ushur, Inc
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