2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Overall, working for Ushur has been an amazing experience. I have already learned so much in my first year at the company. I can honestly say that my skills have also notably improved given the learning opportunities.
What are some of the best things about your team?
Collaboration is amazing and genuine!
What is most positive about the culture and environment at your company?
The best part of our company culture is how willing our employees are to help each other by encouraging each other and even acknowledging each other's hard work.
What makes you most happy at work?
I like knowing that every day that I come to work, I am making a real difference in the way that we choose to do business without losing the human aspect of our industry.
What do you like best about the leadership team?
The best quality of our leadership team is the way they continually show support across teams and management when a goal is set in place. There is a unified understanding of what everyone has to contribute in order to grow our teams while also prioritizing company culture.
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