2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
My overall experience at the company has been highly positive. The supportive and collaborative work environment, combined with a strong focus on innovation and employee well-being, has made it an enriching journey.
What makes you most happy at work?
My workplace itself gives me happy vibes
What makes you most happy at work?
Everything at work makes me happy
What is most positive about the culture and environment at your company?
Its a people first organisation
What did you like most about the interview process?
Candidate experience is top priority
What is the best part about your compensation package?
The fixed pay and the options the company provides to save taxes
What are some of the best things about your team?
My team thrives on collaboration and innovation, always pushing each other to excel.
What are some of the best things about your team?
Collaboration, trust , respect, ability to accept and listen to different point of views
What is the best part about your compensation package?
I have more of fixed components than variables . I am also having a lot of options to save my taxes.
What do you like best about the leadership team?
Their alignment with our mission and vision is commendable. They excel at synthesizing diverse perspectives to arrive at a unified voice, ensuring a collaborative and cohesive approach.
What is most positive about the culture and environment at your company?
We pride ourselves on being a people-first company, a principle we uphold unwaveringly, even in critical business decisions. Our culture fosters active listening and mutual respect, values that are increasingly rare today. We honor one another’s boundaries
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