2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
It's been great 3 weeks so far.
Briefly describe your overall experience at your company
It's been great working here and contributing to the success of Ushur's talent team.
Briefly describe your overall experience at your company
It's been a great journey so far. We have scaled a lot and in the right direction. Very excited for the future and see what unfolds for Ushur.
What do you like best about the leadership team?
Honesty, Setting expectations, Empowering others to lead
What are some of the best things about your team?
Collaborative. Communicative. Loves Feedback. Open to new ideas.
What are some of the best things about your team?
Collaborative, providing feedback, open communication, engaging, thoughtful, knowledgeable
What makes you most happy at work?
Doing what I love to do.
What do you like best about the leadership team?
Transparency, Empathetic, Visionary, They care.
What is the best part about your compensation package?
Base salary is pretty competitive with exciting yearly bonus.
What is the best part about your compensation package?
Base salary, stock options, bonus
What are some of the best things about your team?
Collaborative, communicative, empathetic, great sense of urgency and supportive.
What is most positive about the culture and environment at your company?
People that make the culture. Everyone is great here.
What is most positive about the culture and environment at your company?
We all help each other.
What did you like most about the interview process?
Communication was great and they moved fast in the process.
What is most positive about the culture and environment at your company?
Everybody is very Tech and AI focused. Very smart people here.
What makes you most happy at work?
The pace of work, adrenaline rush of leading multiple projects, improving processes
What makes you most happy at work?
Just helping my team and tackling day to day projects to get team wins.
What is the best part about your compensation package?
The base salary. I work on 1099 and feel like I have a great hourly rate.
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