2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Communication, collaboration, empowerment, culture and vision.
What makes you most happy at work?
Working with my team members.
What are some of the best things about your team?
Incredibly supportive of each other in our team and individual endeavors.
What is most positive about the culture and environment at your company?
We practice a growth mindset and most team members are open to and embrace change for good of company.
What is the best part about your compensation package?
Benefits package is amazing for a company this size. They really care about their employees. The pay is market competitive on top of the great benefits.
What did you like most about the interview process?
The ability to meet with a wide variety of people from different departments during the process. This gave me a chance to understand if Ushur was the place for me. They gave me a chance to demonstrate my skill sets during the process including a final panel presenation.
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