2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Very excited, tremendous growth potential and wonderful people working here.
Briefly describe your overall experience at your company
Having many years of experience in my field, Ushur has the ability to be even better as time goes on. Truly a wonderful place to work. Because of it's size, it gives me the opportunity to contribute to its success in many ways.
What is the best part about your compensation package?
All the perks, and the wellness days.
What is most positive about the culture and environment at your company?
Everyone has a positive and energetic focus.
What is the best part about your compensation package?
Great base with achievable commission targets.
What makes you most happy at work?
Variety in tasks to be completed.
What do you like best about the leadership team?
Transparency, empathetic and thought leaders
What are some of the best things about your team?
Everyone willing to jump in and help! Friendly
What is most positive about the culture and environment at your company?
Inclusivity, integrity, energy and accountability.
What is most positive about the culture and environment at your company?
Everyone pitches in when needed.
What did you like most about the interview process?
Process was clearly explained, timelines were met and very quick.
What do you like best about the leadership team?
Truly an engaging group, transparent, inclusive, open to new or different ideas.
What makes you most happy at work?
I get to do what I do best! Not being micro-managed.
What do you like best about the leadership team?
It would have to be both transparency and availability of the leadership team.
What are some of the best things about your team?
Our manager is an effective leader, surrounded by well qualified and accomplished team mates.
What makes you most happy at work?
Knowing I'm contributing to a great company. Knowing I can help at any moment.
What is the best part about your compensation package?
Benefits package is incredible for a company of this size. Same for the Comp Plan.
What are some of the best things about your team?
Everyone is willing to help, it doesn't matter what their title or role is, they will roll up their sleeves to help out.
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