2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
ELT with a great vision to move forward but middle managers seem to have no clue Too many "managers" Potential to increase Training content beyond platform training to constantly upskill
What makes you most happy at work?
solving everyday challenges and encountering new ones
Why do you feel undervalued and what would make you feel better about your compensation?
Market standards are higher than here
What do your coworkers need to improve and how could you work together better?
Lack empathy and drive to deliver
What do you like best about the leadership team?
Transparency, Honesty, Flexibility, Receptiveness, Driven
What is most positive about the culture and environment at your company?
Inclusivity, Innovation, Openness and Transparency
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