2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
The company provides limitless learning opportunities and encourages us to take ownership and drive deliverables. It fosters a culture of transparency and offers exceptional flexibility in work arrangements, leave, and medical policies.
What makes you most happy at work?
Fostering team bonding and cultivating a strong culture.
What are some of the best things about your team?
We aligned with the stakeholders' and the company's expectations and worked diligently to achieve them.
What do you like best about the leadership team?
What I appreciate most about our leadership team is their people-first approach and their clear vision for the product.
What is most positive about the culture and environment at your company?
We maintain strong connections and regularly share our views with the leadership team. Transparency is another key aspect of the positive culture we enjoy here.
What is the best part about your compensation package?
The best part is that our compensation is entirely fixed, with no variable or bonus components. Additionally, the company conducts market research and adjusts salaries accordingly.
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