2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
Horrible , they micromanage starting from CEO to down . They dont trust their managers . My experience was really really bad . Company does not even have a proper structure . Authority always takes precedence over process . Directors are bunch of managers got promoted
What does the leadership team need to get better at?
Stop micromanagement and start owning your mistakes
Why do you feel undervalued and what would make you feel better about your compensation?
Industry standard pay for balance and motivation
What are some of the best things about your team?
Sharp , Fast , Energetic , Good learner
What needs to change to make the company culture better?
Everything needs to change . CEO , CTO, SVP India and VP Engineering India
What's going wrong and how can it be improved?
This company does not know what a SAAS product is and how to run it , they just got sometthing and trying to mint money . The product is completely messed up keeps breaking and is extremely vulnerable
Other Employee Reviews for Ushur, Inc
×