Vail Resorts Employee Reviews
Out of 200 Vail Resorts employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping Vail Resorts improve their work culture. The Operations team, with 59% positive reviews, reports the best experience at Vail Resorts compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Respecting the team and the humans who wirk there
everything. they are terrible. good luck.
Listening to the staff about concerns and issues, less meetings, and having a pulse on what the gas and the employees really think.
communication, use better conflict resolution between employees and human resources needs to do a better job of overseeing management. managers need to do a better job of supervising all employees.
Review from Customer Support Dept
Communication, time management, priorities, employee management, compassion
Why do you feel undervalued and what would make you feel better about your compensation?
Getting real world wages for the job we do don't don't take me wrong cause. I love working here and being in this environment. It would just be nice to make competitive wages yes in the real world
Review from Operations Dept
Realistic pay for what is asked
Review from Operations Dept
Company claims we get all the benefits,. However, getting access or using them is impossible.
Review from Operations Dept
Low salary, no respect for employees, no break rooms, no place to sit, no coffee or drink machine, I'm treated like an animal. Never seen that, must be reported to the Nal Park!
Review from Operations Dept
18 seasons in a snow cat. People with half my experience get paid the same or more
What do your coworkers need to improve and how could you work together better?
Teamwork commication make sure that you have evidence to backup accusations make sure you know what is expected of you and your coworkers
Better communication, less cliques within the workplace.
Experience in the jobs they are doing. Many employees do not seem qualified to be doing the work they were hired for
teamwork and pulling their own weight
Review from Customer Support Dept
Nothing will change ever ever
What needs to change to make the company culture better?
Listen and implement enforcement of rules so people don't try to run things their way but the way it should be done
Care more about customer service. The community we live in. Value employees!
Review from Operations Dept
Management is arrogant and does not resolve your complaints
Review from Customer Support Dept
Better pay for all employees and a higher focus on employee retention. Housing stipends for employees who work in resort areas.
Care about employees, stop hiring fake people who pretend to care but just cover corperate tail.
What would you improve about your company's interview process?
More timely responses after interviews are completed to candidates
Empty. Managers are clowns and unprofessional
Review from Operations Dept
being open to questions more if I'm being aksed to speak then listen to me
Review from Operations Dept
Promote more internal candidates, encourage upward mobility
Stop forcing employees to endure interview for 10 days. Respect peoples time and don't expect them to come back to your office twice.
What's going wrong and how can it be improved?
There is NO customer service? They just get an email address. And no HR. It is all a computer and nothing gets answered?
Review from Operations Dept
lift ticket prices are too high
Review from Customer Support Dept
Listen to your employees who have more experience. My boss said my mountain and I have been skiing it prior to his birth. I thought that was arrogant.
Review from Operations Dept
Overcrowding and a lack of staff.
Just all corperate intrest they dont care about you
What would you most like to see improved at your company?
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