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Vivid Seats Claimed Company
Online ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide. read more
Vivid Seats Company Culture
Vivid Seats Culture
This score is derived from employee ratings & reviews2.8/5
Vivid Seats' Overall Culture is rated D+
Top Rated Culture Dimensions
Diversity
BManager
C+CEO Rating
CPerks & Benefits
CProfessional Development
CVivid Seats CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Stan Chia
66 /100
See More
Diversity at Vivid Seats
Top 35%Top 35% of Similar Size Companies on Comparably
B
Diverse employees at Vivid Seats have rated Perks And Benefits, Manager, and Environment as the highest categories they have scored
Women at Vivid Seats
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at Vivid Seats have rated Outlook, Work Culture, and Environment as the highest categories they have scored
Vivid Seats eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-11
Vivid Seats employees are -11% more likely to recommend Vivid Seats as a great place to work
| 33% | Promoters |
|---|---|
| 23% | Passives |
| 44% | Detractors |
Working at Vivid Seats
Working at Vivid Seats is rated below average by 65 employees, across various culture dimensions. Vivid Seats employees rate Manager highest among all categories, and think that Office Culture and Compensation have the most room for improvement, putting Vivid Seats’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Chicago. See below in detail how working at Vivid Seats was rated by employees.
Overall Company Culture at Vivid Seats
D+
Overall Company Culture at Vivid Seats is rated D+
Last updated months ago
Bottom
25%
Vivid Seats ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Vivid Seats Employee Reviews
Out of 82 Vivid Seats employee reviews, 41% were positive. The remaining 59% were constructive reviews with the goal of helping Vivid Seats improve their work culture.
| Positive Reviews | 41% |
|---|---|
| Constructive Feedback | 59% |
Positive Reviews From Vivid Seats Employees
- What are some of the best things about your team?They are very hard-working and diligent
- What are some of the best things about your team?Great people working at Vivid Seats. People really care about their work & are very intelligent. I enjoy learning from my coworkers.
- What is most positive about the culture and environment at your company?People genuinely want to know one another. My coworkers are great
Constructive Feedback From Vivid Seats Employees
- What would you improve about your company's interview process?Be honest with perspective employees about what the job actually and tails versus glamorizing it with the benefits being the main focus
- What needs to change to make the company culture better?Actual teamwork between the departments instead of the place, coming off as a feudal system of states
- Why do you feel undervalued and what would make you feel better about your compensation?Compensate the true industry, average, and not the extreme low end of the average
Vivid Seats Company Information
Vivid Seats Company Overview
Online ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide.
Vivid Seats was founded in 2001 and its current CEO is Stan Chia. Since its inception 25 years ago, Vivid Seats has grown to 450 employees.
Vivid Seats Mission, Vision & Values
Vivid Seats Mission & Values
We are committed to earning your satisfaction with every order. We have the most responsive customer service team in the industry with decades of professional experience satisfying our thousands of loyal customers and corporate clients. We are here to help you from start to finish…any time…all the time. Getting the right seats at the right price in a fast-moving market requires skilled, efficient, professional coordination. Our full service staff is there to do just that—fully dedicated to giving you the best ticket buying experience in the industry!
| Headquarter | 111 N. Canal St, Suite 800 Chicago, IL 60606 United States of America |
|---|---|
| Website | www.vividseats.com |
| Founding Date | 2001 |
| Tel | (866) 848-8499 |
| Company Status | Private |
| Jobs | corporate.vividseats.com/careers/ |
| Social Sites |
Vivid Seats Competitors
Vivid Seats competitors include StubHub, Ticketmaster, Ticket Evolution, and SeatGeek. Vivid Seats ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Vivid Seats compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Team at Chase Corporate Challenge
Vivid Seats Employees
Vivid Seats has 450 employees. 65 employees at Vivid Seats have reviewed Vivid Seats across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 65 Vivid Seats employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Vivid Seats are mostly dissatisfied with their total compensation at Vivid Seats, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Vivid Seats are generally satisfied with their team. 65 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Vivid Seats are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Vivid Seats believe the environment at Vivid Seats is positive. Most Participants believe the pace of work at Vivid Seats is extremely fast. About 62% of the employees at Vivid Seats work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Vivid Seats are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Vivid Seats - Employee Onboarding
The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Vivid Seats KPIs and OKRs
Employees’ understanding of Vivid Seats' KPIs and OKRs is essential for its success. Out of 4 Vivid Seats employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Vivid Seats CEO & Leadership
Vivid Seats CEO - Stan Chia
66 /100
Vivid Seats’s CEO Stan Chia started in this role in 2018. Stan’s approval rate is lower compared to CEOs at similar sized companies, putting Stan in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Chicago. Stan Chia’s employees rank Vivid Seats in the Top 50% for Manager, in the Bottom 45% for Perks And Benefits, and in the Bottom 45% for Professional Development. Chia is generally unpopular with Vivid Seats employees, but ranks especially low with employees with 3 to 6 Years experience, and by Caucasian employees and employees with the company for 2 to 5 Years. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO. When compared to Vivid Seats’s competitors, Stan Chia ranks below both SeatGeek CEO Jack Groetzinger and Ticketmaster CEO Jared Smith.
Vivid Seats Leadership
The Vivid Seats Executive Team is rated a “C-” and led by CEO Stan Chia, Chief Marketing Officer Rich Lesperance, and Vice President of Engineering Brent Walker
Stan Chia CEO / President
Stan Chia serves as the CEO / President of Vivid Seats.
Rich Lesperance Chief Marketing Officer
Rich Lesperance serves as the Chief Marketing Officer of Vivid Seats. Rich started at Vivid Seats in July of 2018. Rich... read more
Brent Walker Vice President of Engineering
Brent Walker serves as the Vice President of Engineering of Vivid Seats. Brent started at Vivid Seats in December of... read more
Melody McManus VP, Product
Melody McManus serves as the VP, Product of Vivid Seats.
Michael Piacenza VP of Engineering
Michael Piacenza serves as the VP of Engineering of Vivid Seats. Michael started at Vivid Seats in October of 2013.... read more
Frank Petito CFO
Frank Petito serves as the CFO of Vivid Seats. Frank started at Vivid Seats in May of 2016. Frank is currently based in... read more
Michael Sicora Vice President Supply Chain Management
Michael Sicora serves as the Vice President Supply Chain Management of Vivid Seats. Michael started at Vivid Seats in... read more
Liz Vellojin Head of Talent Strategy
Liz Vellojin serves as the Head of Talent Strategy of Vivid Seats. Liz started at Vivid Seats in February of 2018. Liz... read more
Geoff Lester Chief Commercial Officer
Geoff Lester serves as the Chief Commercial Officer of Vivid Seats. Geoff started at Vivid Seats in January of 2018.... read more
Vivid Seats Salaries
How much does Vivid Seats pay?
How much do people at Vivid Seats get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Vivid Seats is $98,939, or $47 per hour, while the estimated median salary is $118,591, or $57 per hour.
At Vivid Seats, the highest paid job is a General Counsel at $299,727 annually and the lowest is a CS Rep at $40,733 annually. Average Vivid Seats salaries by department include: Admin at $55,620, Marketing at $202,487, HR at $80,548, and Engineering at $113,251. Half of Vivid Seats salaries are above $118,591.
35 employees at Vivid Seats rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 110 ratings) while 34 employees at Vivid Seats rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 37 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $192k | $192k | 50th Percentile |
67th Percentile $246k | $246k | 67th Percentile |
83rd Percentile $312k | $312k | 83rd Percentile |
100th Percentile $348k | $348k | 100th Percentile |
$98,939*
Average Compensation
$118,591*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Vivid Seats Salaries by Department
Diversity & Inclusion at Vivid Seats
Diverse employees at Vivid Seats score the company 75/100 across various culture categories, placing Vivid Seats in the Top 35% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Vivid Seats across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Vivid Seats Perks & Benefits
Free Tickets to events.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Vivid Seats PTO
Vivid Seats' PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Vivid Seats' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Vivid Seats' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Vivid Seats Careers
Vivid Seats Jobs
No Recent Jobs found for Vivid Seats on Comparably
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H1B Visa
In 2019, Vivid Seats applied for 4 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Vivid Seats has a total of 450 employees
4
Total Applied
H1B Applications Outcome
- 100% Granted (4 out of 4)
- 0% Denied ( out of 4)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Vivid Seats Know You Want To Work There
Overview of Candidates Interested in Vivid Seats on Comparably
Candidates By Department
Marketing | 33% | |
|---|---|---|
Design | 17% | |
Executive | 17% | |
All Industries | 17% | |
Customer Support | 17% |
Candidates By Location
Chicago | 67% | |
|---|---|---|
Washington | 17% | |
Antioch | 17% |
Frequently Asked Questions regarding Vivid Seats
What is Vivid Seats address?
Vivid Seats location is at 111 N. Canal St, Suite 800
Who is the CEO of Vivid Seats?
Vivid Seats CEO is Stan Chia, their score by employees is 66
What is Vivid Seats eNPS?
The eNPS for Vivid Seats is -11
What is the salary for Executive Assistant in Vivid Seats?
Executive Assistant average salary in the US is 65k
What are the salaries in the Design in Vivid Seats?
The average salaries for Design in Vivid Seats is 84k
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