It has to start at the top (Corporate) out of touch with the little people.
What's going wrong and how can it be improved?
I don't know if it can be improved because it needs to start at the top (Corporate) They have to stop playing the shell game with there store managers. Its unstable employment do to the turn over rate.
What does the leadership team need to get better at?
It has to do with Corporate, It starts environment, there is no structure to work with. Ship with out a captain. Management is moved so much from store to store, failures of the work structure happens. Leadership team is just a propaganda tool used by management.
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