Involved and engaged. Working together towards the same goal.
caring about their team and treating everyone fairly
Exec. Team goes over bodies to make more profit. THEY DO NOT CARE ABOUT PEOPLE. Obsessed with increasing productivity to the expense of staff. WORST APPROACH TO HOSPITALITY and do not care at all about quality. Their onyl focus is to buy and re-sell properties. TERRIBLE
Knowing and acknowledging what the employees at the property are actually doing to themselves to make the place successful and actually taking effort to support and uplift them instead of nitpicking and criticizing their efforts constantly. Acknowledging that pay is not equal with the effort.