XPO – Customer service doesn’t have answers or if they do they only read from a script and never tell the customer the tru

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XPO Claimed Company

XPO (NYSE: XPO) is one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America. read more

EMPLOYEE PARTICIPANTS: 2086

TOTAL RATINGS: 58484

CEO: Mario Harik

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Customer service doesn’t have answers or if they do they only read from a script and never tell the customer the tru

Other Employee Reviews for XPO

What does the leadership team need to get better at?

Not talking down to the employees
Leadership review

Why do you feel undervalued and what would make you feel better about your compensation?

The company is not realistic in the peer or industry comparisons for salaries. IT staff are underpaid and technical certifications or security clearances are not taken into consideration for compensation.
Compensation review

What is the best part about your compensation package?

Better than most companies in the area
Compensation review from Operations Dept

What do you like best about your company?

Long time employees, willing to provide assistance in advancement
Outlook review from Finance Dept

What needs to change to make the company culture better?

The morale for the employees
Environment review from Operations Dept

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XPO – Customer service doesn’t have answers or if they do they only read from a script and never tell the customer the tru

Customer service doesn’t have answers or if they do they only read from a script and never tell the customer the tru

Other Employee Reviews for XPO

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