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I love my job, just wish that we would have better outcomes for LTL service. Partner carriers such as Forward Air & Central Transport do not respond to emails or update their website which is not conducive to promoting features on Connect for "real time tracking" as noted on our website
What is most positive about the culture and environment at your company?
Open communication with my manager.
What makes you most happy at work?
Hunting for customers & helping them to adopt to Connect technology to book their shipping needs
What do you like best about the leadership team?
Open communication, personalized plan of action for my specific role within XPO to continue to grow Connect customers.
What do your coworkers need to improve and how could you work together better?
Stop horsing around with videos / memes / Gif's etc & concentrate on billing RTP / RTB, obtaining carrier invoices etc. Minutes wasted = $$ loss
What is the best part about your compensation package?
Roll over of PTO, Would like to say commissions but the process to apply payments to invoices takes over 2 months & then i get paid on the 3rd month. I've been in sales for over 25 yrs & 3 months to receive a commission is way too long in my opinion. Not to mention that XPO is showing in the Red
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