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I love my job, I love who I work for, I love my managers and even though I disagree with some, I still respect everyone. We need freight operations supervisors like our service center manager, people who care about freight handling, loading, damages, etc.
Briefly describe your overall experience at your company
I have loved my experience here. I love what I do, I love the department I am in, I love my management team, I believe in the processes, and when everything goes as it should, everyone and everything is better and makes for the best day.
What is the best part about your compensation package?
The pay rate and that the benefits are available.
What are some of the best things about your team?
Most of us are family.
What do you like best about the leadership team?
We all work together to get our jobs done. I love our family and our camaraderie.
What is the best part about your compensation package?
The pay is up to par and I love what I do and who I work for.
What do you like best about the leadership team?
They are patient, understanding, always available, courteous, nice, and don't hover. Dry managers who micromanage are hard to work with.
What makes you most happy at work?
My coworkers being family and getting to see them every day and loving what I do. I love when everything operates and flows as it should.
What is most positive about the culture and environment at your company?
We all are family and work together to reach our goals even in the midst of a bad culture where processes are not enforced and problems go unaddressed or undisciplined.
What do your coworkers need to improve and how could you work together better?
I love our FOS, something I forgot to mention. They are EXCELLENT are the operation flow. Where they are lacking is disciplining others making them load and handle freight accurately to prevent damage and issuing instruction letters or written warnings.
What's going wrong and how can it be improved?
The freight operations supervisors are what is wrong. They do not enforce safety rules and safe driving on the dock. Dockworkers constantly damage freight and supervisors turn a blind eye because they only care about getting the freight out and not going over trailers and it is all day, every day.
What is most positive about the culture and environment at your company?
We have the best service center manager in the company. He excels at balancing conflict and everything good and bad that goes on and runs the operation perfectly. We have the best driver trainer in the company also. He makes sure everyone knows how to do their job right and he is friendly.
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