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Lack of acknowledgment, razor thin head count compared to workload--overworked and understaffed perpetually.
What do your coworkers need to improve and how could you work together better?
They can act like adults and carry their fair share of work on a consistent basis,
What needs to change to make the company culture better?
More accountability and uniformity across the board--we have no consistent sop's or guidelines. Each terminal operates likes it own entity.
What's going wrong and how can it be improved?
Staffing or the lack thereof, lack of oversight on the customer service side. Systems stink and they don't sync up.
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