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XPO has very friendly people but accountability is lacking across accounts. Sites are understaffed/undertrained then asked to perform to metrics directors said they could meet without consulting operations. When something goes wrong it’s always someone else’s fault. Clear direction is ne
Why do you feel undervalued and what would make you feel better about your compensation?
Other 3pls pay higher for similar roles
What's going wrong and how can it be improved?
Top down leadership is inefficient. Director level management comes on site but they do not want to hear ops managers opinions on what is wrong or won’t listen. Directors implement new processes and flows without testing or interviewing people who are currently performing
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