Zappos Employee Reviews
Out of 78 Zappos employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Zappos improve their work culture.
What does the leadership team need to get better at?
Understanding what made Zappos special and a place that was inspiring for the employee and the customer. Now just a cog in the Amazon wheel.
Zappos talks about culture but there is hardly anything that they put in practice. No empathy and support/motivation to employees. I'm glad I left them sooner than my other colleagues
Remembering what made the company great
Top down communication is a constant problem
Why do you feel undervalued and what would make you feel better about your compensation?
Stock and clear progression path.
A market correction/comparison of similar roles in they industry
Paid less than peers at Amazon and no stock
What do your coworkers need to improve and how could you work together better?
Collaborate and have a positive attitude . These things are driven by the manager. Sadly the manager was pathetic
What needs to change to make the company culture better?
Leadership should pause and correct their attitude first
Morale is extremely low right now.
What would you improve about your company's interview process?
they give three rounds of interviews, and they do group interviews with several people
Follow your parent company, Amazon
What's going wrong and how can it be improved?
Not sure about this asi didn't spend lot of time here
We fell off of the great places to work survey a few years back for good reason, and things have only continued to go downhill since then.