38
NPS Score
VS
Benefitfocus Claimed Company
- EMPLOYEE
PARTICIPANTS - 46
- TOTAL
RATINGS
Mercer Claimed Company
- EMPLOYEE
PARTICIPANTS - 237
- TOTAL
RATINGS
Benefitfocus vs Mercer
Compare Benefitfocus versus Mercer for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Benefitfocus and 237 employees and customers of Mercer.
Benefitfocus
Benefitfocus's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Benefitfocus. Their current market cap is $452.13M.
Mercer
Mercer's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mercer. Their current valuation is $883.95M.
3.4/5
Product Quality
3.4/5
3.2/5
Pricing
3.5/5
3.5/5
Customer Service
3.7/5
| 67% | Promoters |
|---|---|
| 4% | Passive |
| 29% | Detractors |
Net Promoter Score
Winner by 37
1
NPS Score
| 40% | Promoters |
|---|---|
| 21% | Passive |
| 39% | Detractors |
See how Benefitfocus compares to its competitors
See how Mercer compares to its competitors
Working at Benefitfocus vs Working at Mercer
78 / 100
CEO Rating
Winner by 5%
73 / 100
CEO Rating
Benefitfocus
Benefitfocus doesn't have enough ratings to calculate the Team Culture Ratings.
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Mercer
Employees at Mercer rate their CEO, Martine Ferland, 73/100. This score is 5% lower than the scores of Benefitfocus' CEO, Matt Levin. Employees in the Finance and Business Development departments rate Martine Ferland the highest.