EXPRESS Claimed Company

EMPLOYEE PARTICIPANTS: 221

TOTAL RATINGS: 2134

J. Crew Claimed Company

EMPLOYEE PARTICIPANTS: 317

TOTAL RATINGS: 2149

EXPRESS vs J. Crew

Compare EXPRESS versus J. Crew for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 221 employees and customers of EXPRESS and 317 employees and customers of J. Crew.

EXPRESS

EXPRESS's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of EXPRESS. Their current valuation is $257.95M.

J. Crew

J. Crew's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. Crew.

3.5/5

Product Quality

3.9/5

3.3/5

Pricing

3.8/5

3.4/5

Customer Service

3.9/5

-6

NPS Score

41%	Promoters
12%	Passive
47%	Detractors

NPS Score

52%	Promoters
20%	Passive
28%	Detractors

Net Promoter Score
Winner by 30

See how EXPRESS compares to its competitors

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Nordstrom

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Working at EXPRESS vs Working at J. Crew

60 / 100

CEO Rating

James Brett

63 / 100

CEO Rating
Winner by 3%

EXPRESS

EXPRESS doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

J. Crew

Employees at J. Crew rate their CEO, James Brett, 63/100. This score is 3% higher than the scores of EXPRESS' CEO, Greg Scott. Employees in the Sales and Operations departments rate James Brett the highest.

CEO Score 60

CEO Score

CEO Score 63

Overall Culture 60

Overall Culture

Overall Culture 60

-27

eNPS

-21

Gender Score 63

Gender Score

Gender Score 52

Diversity Score 59

Diversity Score

Diversity Score 52

Perk And Benefits 56

Perk And Benefits

Perk And Benefits 58

Professional Dev. 44

Professional Dev.

Professional Dev. 41

Overall Culture at EXPRESS vs J. Crew

/ 100

EXPRESS

Employees at EXPRESS rate their Overall Culture a 60/100, with Customer Support and Design as the two departments that rate their experience the highest.

Tied

/ 100

J. Crew

Employees at J. Crew rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Tied

EXPRESS60
J. Crew

Employee Net Promoter Score at EXPRESS vs J. Crew

-27

eNPS

EXPRESS

50 Promoters 28%

29 Passives 17%

97 Detractors 55%

-21

eNPS

J. Crew

67 Promoters 29%

46 Passives 21%

115 Detractors 50%

Employee Net Promoter Score
Winner by %

EXPRESS-27
J. Crew

Gender Score at EXPRESS vs J. Crew

/ 100

EXPRESS

Employees at EXPRESS rate their Gender Score a 63/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 11%

/ 100

J. Crew

Employees at J. Crew rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

EXPRESS63
J. Crew

Diversity Score at EXPRESS vs J. Crew

/ 100

EXPRESS

Employees at EXPRESS rate their Diversity Score a 59/100, with Customer Support and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 7%

/ 100

J. Crew

Employees at J. Crew rate their Diversity Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

EXPRESS59
J. Crew

Perk and Benefits Score at EXPRESS vs J. Crew

/ 100

EXPRESS

Employees at EXPRESS rate their Perk and Benefits Score a 56/100, with Design and Sales as the two departments that rate their experience the highest.

/ 100

J. Crew

Employees at J. Crew rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

EXPRESS56
J. Crew

Professional Development Score at EXPRESS vs J. Crew

/ 100

EXPRESS

Employees at EXPRESS rate their Professional Development Score a 44/100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner by 3%

/ 100

J. Crew

Employees at J. Crew rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

EXPRESS42
J. Crew

Leadership Culture Ratings vs J. Crew

EXPRESS

60 / 100

Leadership Culture Ratings vs J. Crew
Winner by 3%

J. Crew

57 / 100

EXPRESS rates % higher than J. Crew on Leadership Culture Ratings vs J. Crew Ratings based on looking at 970 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Does your manager seem to care about you as a person?".

EXPRESS60
J. Crew

Compensation Culture Ratings vs J. Crew

EXPRESS rates % lower than J. Crew on Compensation Culture Ratings vs J. Crew Ratings based on looking at 654 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

EXPRESS52
J. Crew

Team Culture Ratings vs J. Crew

EXPRESS

68 / 100

Team Culture Ratings vs J. Crew
Winner by 5%

J. Crew

63 / 100

EXPRESS rates % higher than J. Crew on Team Culture Ratings vs J. Crew Ratings based on looking at 540 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

EXPRESS68
J. Crew

Environment Culture Ratings vs J. Crew

EXPRESS rates % lower than J. Crew on Environment Culture Ratings vs J. Crew Ratings based on looking at 513 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

EXPRESS68
J. Crew

Sentiment Culture Ratings vs J. Crew

EXPRESS rates % lower than J. Crew on Sentiment Culture Ratings vs J. Crew Ratings based on looking at 809 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What makes you most happy at work?".

EXPRESS58
J. Crew