SAP Claimed Company

EMPLOYEE PARTICIPANTS: 1761

TOTAL RATINGS: 13590

SugarCRM Claimed Company

EMPLOYEE PARTICIPANTS: 48

TOTAL RATINGS: 608

SAP vs SugarCRM

Compare SAP versus SugarCRM for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1761 employees and customers of SAP and 48 employees and customers of SugarCRM.

SAP

SAP's brand is ranked #185 in the list of Global Top 1000 Brands, as rated by customers of SAP. Their current market cap is $154.48B.

SugarCRM

SugarCRM's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SugarCRM. Their current valuation is $450.00M.

4.1/5

Product Quality

3.8/5

3.9/5

Pricing

3.9/5

4/5

Customer Service

3.9/5

NPS Score

58%	Promoters
18%	Passive
24%	Detractors

Net Promoter Score
Winner by 34

NPS Score

41%	Promoters
18%	Passive
41%	Detractors

See how SAP compares to its competitors

See how SugarCRM compares to its competitors

Working at SAP vs Working at SugarCRM

81 / 100

CEO Rating
Winner by 9%

Craig Charlton

72 / 100

CEO Rating

SAP

SAP doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

SugarCRM

Employees at SugarCRM rate their CEO, Craig Charlton, 72/100. This score is 9% lower than the scores of SAP's CEO, Christian Klein. Employees in the Sales and Marketing departments rate Craig Charlton the highest.

CEO Score 81

CEO Score

CEO Score 72

Overall Culture 79

Overall Culture

Overall Culture 71

eNPS

Gender Score 79

Gender Score

Gender Score 69

Diversity Score 76

Diversity Score

Diversity Score 63

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 77

Professional Dev. 59

Professional Dev.

Professional Dev. 43

Overall Culture at SAP vs SugarCRM

/ 100

SAP

Employees at SAP rate their Overall Culture a 79/100, with HR and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

/ 100

SugarCRM

Employees at SugarCRM rate their Overall Culture a /100, with Sales and Marketing as the two departments that rate their experience the highest.

SAP79
SugarCRM

Employee Net Promoter Score at SAP vs SugarCRM

eNPS

SAP

838 Promoters 61%

262 Passives 19%

270 Detractors 20%

Employee Net Promoter Score
Winner by 21%

eNPS

SugarCRM

19 Promoters 53%

5 Passives 14%

12 Detractors 33%

SAP42
SugarCRM

Gender Score at SAP vs SugarCRM

/ 100

SAP

Employees at SAP rate their Gender Score a 79/100, with HR and Customer Success as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

/ 100

SugarCRM

Employees at SugarCRM rate their Gender Score a /100, with Sales and Product as the two departments that rate their experience the highest.

SAP
SugarCRM69

Diversity Score at SAP vs SugarCRM

/ 100

SAP

Employees at SAP rate their Diversity Score a 76/100, with Customer Support and Business Development as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

/ 100

SugarCRM

Employees at SugarCRM rate their Diversity Score a /100.

SAP76
SugarCRM

Perk and Benefits Score at SAP vs SugarCRM

/ 100

SAP

Employees at SAP rate their Perk and Benefits Score a 85/100, with Business Development and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

/ 100

SugarCRM

Employees at SugarCRM rate their Perk and Benefits Score a /100, with Sales and Engineering as the two departments that rate their experience the highest.

SAP85
SugarCRM

Professional Development Score at SAP vs SugarCRM

/ 100

SAP

Employees at SAP rate their Professional Development Score a 59/100, with Customer Success and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 16%

/ 100

SugarCRM

Employees at SugarCRM rate their Professional Development Score a /100, with Product as the department that rate their experience the highest.

SAP59
SugarCRM

Leadership Culture Ratings vs SugarCRM

SAP

79 / 100

Leadership Culture Ratings vs SugarCRM
Winner by 13%

SugarCRM

66 / 100

SAP rates % higher than SugarCRM on Leadership Culture Ratings vs SugarCRM Ratings based on looking at 3376 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How would you rate your CEO?".

SAP79
SugarCRM

Compensation Culture Ratings vs SugarCRM

SAP

79 / 100

Compensation Culture Ratings vs SugarCRM
Winner by 8%

SugarCRM

71 / 100

SAP rates % higher than SugarCRM on Compensation Culture Ratings vs SugarCRM Ratings based on looking at 2089 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Do you believe you're paid fairly?".

SAP79
SugarCRM

Team Culture Ratings vs SugarCRM

SAP rates % lower than SugarCRM on Team Culture Ratings vs SugarCRM Ratings based on looking at 1739 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

SAP82
SugarCRM

Environment Culture Ratings vs SugarCRM

SAP

74 / 100

Environment Culture Ratings vs SugarCRM
Winner by 2%

SugarCRM

72 / 100

SAP rates % higher than SugarCRM on Environment Culture Ratings vs SugarCRM Ratings based on looking at 1632 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

SAP74
SugarCRM

Sentiment Culture Ratings vs SugarCRM

SAP

81 / 100

Sentiment Culture Ratings vs SugarCRM
Winner by 6%

SugarCRM

75 / 100

SAP rates % higher than SugarCRM on Sentiment Culture Ratings vs SugarCRM Ratings based on looking at 2667 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

SAP81
SugarCRM