IBM Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 3752

TOTAL RATINGS: 102615

SugarCRM Claimed Company

EMPLOYEE PARTICIPANTS: 48

TOTAL RATINGS: 608

IBM vs SugarCRM

Compare IBM versus SugarCRM for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3752 employees and customers of IBM and 48 employees and customers of SugarCRM.

IBM

IBM's brand is ranked #106 in the list of Global Top 1000 Brands, as rated by customers of IBM. IBM has a neutral social sentiment, when analyzing social media channels and online mentions. Their current market cap is $119.05B.

SugarCRM

SugarCRM's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SugarCRM. Their current valuation is $450.00M.

3.8/5

Product Quality

3.8/5

Pricing

3.9/5

Customer Service

3.9/5

NPS Score

53%	Promoters
20%	Passive
27%	Detractors

Net Promoter Score
Winner by 26

NPS Score

41%	Promoters
18%	Passive
41%	Detractors

See how IBM compares to its competitors

See how SugarCRM compares to its competitors

Working at IBM vs Working at SugarCRM

86 / 100

CEO Rating
Winner by 14%

Craig Charlton

72 / 100

CEO Rating

IBM

IBM doesn't have enough ratings to calculate the Team Culture Ratings.

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SugarCRM

Employees at SugarCRM rate their CEO, Craig Charlton, 72/100. This score is 14% lower than the scores of IBM's CEO, Arvind Krishna. Employees in the Sales and Marketing departments rate Craig Charlton the highest.

CEO Score 86

CEO Score

CEO Score 72

Overall Culture 81

Overall Culture

Overall Culture 71

eNPS

Gender Score 82

Gender Score

Gender Score 69

Diversity Score 82

Diversity Score

Diversity Score 63

Perk And Benefits 77

Perk And Benefits

Perk And Benefits 77

Professional Dev. 77

Professional Dev.

Professional Dev. 43

Overall Culture at IBM vs SugarCRM

/ 100

IBM

Employees at IBM rate their Overall Culture a 81/100, with Finance and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

/ 100

SugarCRM

Employees at SugarCRM rate their Overall Culture a /100, with Sales and Marketing as the two departments that rate their experience the highest.

IBM81
SugarCRM

Employee Net Promoter Score at IBM vs SugarCRM

eNPS

IBM

2303 Promoters 63%

822 Passives 23%

491 Detractors 14%

Employee Net Promoter Score
Winner by 29%

eNPS

SugarCRM

19 Promoters 53%

5 Passives 14%

12 Detractors 33%

IBM49
SugarCRM

Gender Score at IBM vs SugarCRM

/ 100

IBM

Employees at IBM rate their Gender Score a 82/100, with Finance and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 13%

/ 100

SugarCRM

Employees at SugarCRM rate their Gender Score a /100, with Sales and Product as the two departments that rate their experience the highest.

IBM82
SugarCRM

Diversity Score at IBM vs SugarCRM

/ 100

IBM

Employees at IBM rate their Diversity Score a 82/100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 19%

/ 100

SugarCRM

Employees at SugarCRM rate their Diversity Score a /100.

IBM
SugarCRM63

Perk and Benefits Score at IBM vs SugarCRM

/ 100

IBM

Employees at IBM rate their Perk and Benefits Score a 77/100, with Admin and Operations as the two departments that rate their experience the highest.

Tied

/ 100

SugarCRM

Employees at SugarCRM rate their Perk and Benefits Score a /100, with Sales and Engineering as the two departments that rate their experience the highest.

Tied

IBM77
SugarCRM

Professional Development Score at IBM vs SugarCRM

/ 100

IBM

Employees at IBM rate their Professional Development Score a 77/100, with Legal and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner by 34%

/ 100

SugarCRM

Employees at SugarCRM rate their Professional Development Score a /100, with Product as the department that rate their experience the highest.

IBM77
SugarCRM

Leadership Culture Ratings vs SugarCRM

IBM

86 / 100

Leadership Culture Ratings vs SugarCRM
Winner by 20%

SugarCRM

66 / 100

IBM rates % higher than SugarCRM on Leadership Culture Ratings vs SugarCRM Ratings based on looking at 28060 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "What does the leadership team need to get better at?".

IBM86
SugarCRM

Compensation Culture Ratings vs SugarCRM

IBM

79 / 100

Compensation Culture Ratings vs SugarCRM
Winner by 8%

SugarCRM

71 / 100

IBM rates % higher than SugarCRM on Compensation Culture Ratings vs SugarCRM Ratings based on looking at 7714 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

IBM79
SugarCRM

Team Culture Ratings vs SugarCRM

IBM

90 / 100

Team Culture Ratings vs SugarCRM
Winner by 5%

SugarCRM

85 / 100

IBM rates % higher than SugarCRM on Team Culture Ratings vs SugarCRM Ratings based on looking at 7577 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Are your company's meetings effective?".

IBM90
SugarCRM

Environment Culture Ratings vs SugarCRM

IBM

75 / 100

Environment Culture Ratings vs SugarCRM
Winner by 3%

SugarCRM

72 / 100

IBM rates % higher than SugarCRM on Environment Culture Ratings vs SugarCRM Ratings based on looking at 17508 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Does someone you work with closely, make you want to quit your job?".

IBM75
SugarCRM

Sentiment Culture Ratings vs SugarCRM

IBM

84 / 100

Sentiment Culture Ratings vs SugarCRM
Winner by 9%

SugarCRM

75 / 100

IBM rates % higher than SugarCRM on Sentiment Culture Ratings vs SugarCRM Ratings based on looking at 10755 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What do you like best about your company?".

IBM84
SugarCRM