Asurion Angeforderte Firma
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Interactions with genuine issues that I'm able to help resolve.
Was gefällt dir am besten am Führungsteam?
Genuinely "having our back" as far as the relatively uncommon moments where customers are hostile/abusive.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Simply going off of the pay rate of similar jobs in the same position as I hold at Asurion, we're now at the lower end of pay rates for support staff.
Was sind einige der besten Dinge an Ihrem Team?
We all genuinely care about each other, there's no mentality of "Come into work, work, and then leave" it's not uncommon for us to continue chatting well after our shifts have ended.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Shift away from "The customer is always right" mentality, which while important, can be EXTREMELY detrimental to how support staff are perceived by customers calling in. To put it bluntly, when someone calls support because they did a function of their job wrong, it's necessary they're told politely
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