Asurion HR Department Employee Reviews
Briefly describe your overall experience at your company
Review from HR Dept
Review from HR Dept
I wish I'd joined the company a lot sooner--the culture here is amazing.
Review from HR Dept
What do you like best about the leadership team?
I appreciate the support given to me as an employee and the kindness shown by my manager.
Review from HR Dept
My direct leadership team is very supportive of me as an individual, they provide me with challenging opportunities to give me an opportunity to showcase my skills in front of various Leaders.
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The ability, skills & feedback to advance in my career.
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Typically they communicate honest goals
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How they are always staying ahead of the curve.
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What does the leadership team need to get better at?
Thinking strategically and making decisions that support our long term strategy. They need to stop making decisions quickly without a thought out plan.
Review from HR Dept
Own their mistakes, be honest about decisions, why they were made, and now the plan to move forward, focus on their employees and customers, work hard to re-establish trust
Review from HR Dept
Supporting teams in focusing on what is most important for the business. They iterate we need to focus on priorities yet throw everything but the kitchen sink at teams to execute. Teams are overworked and understaffed.
Review from HR Dept
Following Asurion's core values would make a difference.
Review from HR Dept
Fairness in hiring and promoting.. Leadership discriminates in the pursuit of diversity. Discrimination based on race/gender, no matter who it benefits, is wrong.
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What is the best part about your compensation package?
time off and retirement savings
Review from HR Dept
Bonus eligibility and very affordable medical benefits.
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The Bonus incentive is helpful.
Review from HR Dept
It was the Management Incentive bonus it rewarded me for all of the hard work I accomplished. However, due to other LOB's non-performance I was not rewarded fairly for my work . It is not fair because other leaders being able to be rewarded in bonuses due to being in an Incentive Compensation Progr
Review from HR Dept
The ability to choose from a variety of packages.
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Consider the market we are in right now and how to compensate accordingly.
Review from HR Dept
Review to show that my pay doesn't align with my skills/experience
Review from HR Dept
Wearing multiple hats is expected within any role within Asurion at times. However, more often than not the line in which "multiple hats" vs. doing the work of someone else that gets paid more than you is crossed often. Leaving one to feel that they are overworked and under paid.
Review from HR Dept
I have not been hired into Asurion. I've been under contract with a third party company for almost a year. I have not been given any direction to when I will be hired in, yet during my interview I was advised it would be after 6 months. I still do not have any of the benefits that Asurion offers.
Review from HR Dept
I would like to be paid within the range of my peers who are mid-professionals.
Review from HR Dept
What are some of the best things about your team?
My team is very supportive they share information, start of day motivation messages, connect as a group on a regular basis and share in success encouragements!
Review from HR Dept
We are fair and transparent.
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We have a OneTeam mentality and support each other whenever and on whatever is needed.
Review from HR Dept
The mindset of helping each other reach individual & group goals.
Review from HR Dept
The way we come together and tackle projects
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Be honest and not try climbing the ladder with fakeness
Review from HR Dept
Stop ladder climbing and having false intentions
Review from HR Dept
There is a lack of trust, accountability, and honesty with some- this doesn't apply to all of my co-workers.
Review from HR Dept
A better "One Team" mentality and the focus of being solutions oriented. I find that a majority of teams will point the blame towards other departments or peers instead of working together to action plan a solution. Some do not wish to do the hard work, but are not held accountable for it.
Review from HR Dept
I wish co-workers were more solutions focused instead of focusing on minutiae that delays a total solution.
Review from HR Dept
What is most positive about the culture and environment at your company?
The culture is inclusive of all! That to me is what makes coming to work rewarding! It is an environment that everyone is able to build success and share their day!
Review from HR Dept
I am accepted as who i am and am able to bring my whole self to work without fear of being treated differently.
Review from HR Dept
Diversity and inclusiveness - which leads to an inviting environment.
Review from HR Dept
I can not pinpoint it
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The physical working conditions are top-notch, there is a strong sense that you can divide your work and personal time, there is a strong culture of development that permeates all levels of the organization
Review from HR Dept
What needs to change to make the company culture better?
Relization that those that do not know their jobs should be let go
Review from HR Dept
Get back to the Asurion culture - the one that valued people, thoughts, doing a few things really well instead of over reaching and putting the company in financial straights. We are all tired and mentally bruised from July. It is going to take time and better direction for a better culture.
Review from HR Dept
Stop trying so hard to sell the ideas, sell the purposes and vision and let these smart people figure out the ideas
Review from HR Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The ability to share success stories, be rewarded for a job well done and have a great team to work with that includes leadership that treats everyone fair!
Review from HR Dept
When I am able to see my work make a positive impact such as when I am able to solve a problem or remove a barrier for an employee.
Review from HR Dept
Putting people to work and working as a team.
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Strong project leadership and value
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Ability to work from home and also make an impact
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What's going wrong and how can it be improved?
There is no direction or plan. There's a long term vision to grow the company but the path to get there is not clear. We try to focus on too much.
Review from HR Dept
I lost trust in my executive leadership team. I don't know how that can be improved.
Review from HR Dept
At the end of the day this is only a job, not the difference I want to make in the world
Review from HR Dept
Workloads are too high, and there are too many initiatives to focus on. Cross functional teams frequently do not partner with or include relative stakeholders.
Review from HR Dept
Having a leader who is invested in our team would help.
Review from HR Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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