Asurion CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are strategic and supportive
Review from Customer Support Dept
They are very nice to work with and make this a pleasant environment to work in along with being supportive and helpful.
Review from Customer Support Dept
My manager is very understanding, compassionate, and helpful. Not all of them are like that AND helpful. I've had a few different interactions with leadership and it's inconsistent. But much could be learned from my coach.
Review from Customer Support Dept
They provide clear communication for today and the future. They set high standards for success and are also very supporting to ensure those goals are achievable.
Review from Customer Support Dept
Nothing but good things to say, I a have been here just over a year. Without a doubt in my mind, I can attest, Asurion cares for their employees, and is the best company I have ever worked for!
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Asurion yet.
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What is the best part about your compensation package?
The ability to earn a some extra perks, sometimes cash, for just consistently doing your job well.
Review from Customer Support Dept
It is competitive for the market
Review from Customer Support Dept
Benefits, and opportunity to expand
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
My role started lower than that of similar roles in other companies or external hires. It is difficult to work up within the company and be the lowest paid. With inflation, the cost of transportation and housing is increasingly difficult. A pay raise based on current living conditions would be great
Review from Customer Support Dept
Being able to perform my job reasonably would help.
Review from Customer Support Dept
Brand ambassador/better position as an advancement
Review from Customer Support Dept
What are some of the best things about your team?
Everyone is willing to try new things and learn from mistakes. It is a safe place to grow.
Review from Customer Support Dept
My boss is great. He has a wonderful way of guiding and helping that makes it easy to want to work very hard to reach the set goals.
Review from Customer Support Dept
The team is diverse and open to new suggestions and ideas. They are also fun and engaging and focused on helping others.
Review from Customer Support Dept
Everyone works together, helps eachother
Review from Customer Support Dept
Caring of others, watching others advance
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Asurion yet.
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What is most positive about the culture and environment at your company?
The environment and culture with our team is all about continued growth and development opportunities.
Review from Customer Support Dept
The people. Over-all even when things go wrong people upbeat and happy. That only happens in a well run company that treats it's people well.
Review from Customer Support Dept
Openness to listen and share
Review from Customer Support Dept
learning new things, new opportunies
Review from Customer Support Dept
Snacks, ice machines and non violent atmosphere
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Asurion yet.
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What did you like most about the interview process?
That they speak with you like a normal person and try to get to know you.
Review from Customer Support Dept
Kind interviewer but there were so many repetitive and ineffective questions.
Review from Customer Support Dept
It seemed well organized and feedback was timely.
Review from Customer Support Dept
Quick, fast and easy constructive criticism
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Asurion yet.
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What makes you most happy at work?
Making a positive impact with my team.
Review from Customer Support Dept
Giving good customer service. This is one of the rare companies that not only lets us but encourages Great customer service and truly stands behind their products.
Review from Customer Support Dept
I have the chance to help people grow and develop
Review from Customer Support Dept
working from home, opportunity to move up
Review from Customer Support Dept
Making money to live comfortably
Review from Customer Support Dept
What's going wrong and how can it be improved?
There's a huge issue with how this company FUNCTIONS. We're trained to treat customers well in our attitude but the actual structure of this company is god awful and desperately needs work. It's so difficult to perform our jobs well and as expected that it's embarassing. kindness can only do so much
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Asurion yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Asurion yet.
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