Barracuda Networks – Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system | Comparably

Barracuda Networks – Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system

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Barracuda Networks Angeforderte Firma
Barracuda Networks, Inc. is a company providing security, networking, and storage products based on network appliances and cloud services. The company's security products include products for protection against email, web surfing, web hackers, and instant messaging threats such as spam, spyware, trojans, and viruses. Weiterlesen
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MITARBEITER
TEILNEHMER
996
GESAMT
BEWERTUNGEN
28079

Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system

Was sind einige der besten Dinge an Ihrem Team?

Teamwork, and communication between our team members

Was macht Sie bei der Arbeit am glücklichsten?

My manager, and my team

Was braucht das Führungsteam, um besser zu werden?

Interdepartmental communication, Communication between offices

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

More PTO, and fair perks for all offices not just HQ

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

Hourly employees are not compensation equal to the effort that is expected.

Was sind einige der besten Dinge an Ihrem Team?

Our team works very well together, we share common goals and enjoy working as a team.

Was braucht das Führungsteam, um besser zu werden?

Treating hourly employees with the same respect that they treat the engineers with. Trust their trained and experienced staff as just that, trained and experienced.

Was läuft falsch und wie kann es verbessert werden?

We are trusted to work from home in a hybrid setting but are not allowed to be fully remote as we were before. This hinders employees who deal with health issues, family and transportation situations. Flexibility for working from home would vastly improve not only staff engagement, but productivity

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