Everything sounded peachy in the interview.
Not everyone gets to be apart of them and the info does not get to everyone.
Management and the system to help members. Actually taking some notes on what is wrong in a situation and actually looking to fix it.
The responsibilities are vast and if your other than a base you do a lot. Better pay overall or to hire enough to cover all positions accordingly.
Management makes you feel like they are to be avoided at all times and being called into the office for reasons that may be good or bad result in extreme anxiety. You never know what will happen at work the same day.