Sam's Club Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
The work is straightforward, but the onboarding is non-existent. Pay structure is weak at best
Review from Operations Dept
What do you like best about the leadership team?
I love the work-life balance that this company provides. My team mates and I are really close and get along. My manager is understanding and always has our best interest in mind.
Review from Operations Dept
They always promote from within!
Review from Operations Dept
They are well connected, and try to give you more of a personal experience
Review from Operations Dept
I like how friendly they are.
Review from Operations Dept
Very informative at all times
Review from Operations Dept
What does the leadership team need to get better at?
Treating the employees like human beings instead of workhorses. Whenever we were shorthanded which was all the time, COS's would ignore employee requests to go to the bathroom, going on breaks and lunches, working the exit door alone was horrible!!! Telzon would die and request for another ignored.
Review from Operations Dept
Being more professional. Respectful of the people under them
Review from Operations Dept
Management needs to go back to having an actual HR person in the stores instead of outsourcing it. I’ve been waiting to get my bereavement pay to show up on my paycheck for over a month. Every time a manager says
Review from Operations Dept
Communication needs to improve more
Review from Operations Dept
Being hones, spending more than 30 minutes a year with management individuals.
Review from Operations Dept
What is the best part about your compensation package?
Paid for all education and tution.
Review from Operations Dept
Pay, dental and vision was good for part time.
Review from Operations Dept
I really need the moneys right now me and the wife is running out of food
Review from Operations Dept
Dental care is pretty good.
Review from Operations Dept
PTO bank is the best part of the package.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I never want to step in there again. Filing a complaint with the ca labor board and writing a letter to corporate regarding how Francis speaks to people. I have a college degree
Review from Operations Dept
Im told this by management and they show it with the write ups
Review from Operations Dept
Management feels I am just someone to put on a schedule to fill a spot
Review from Operations Dept
Paid time off is too short
Review from Operations Dept
Well yet me start by saying if you have questions and you try to to someone about what is going on nobody wants to talk to you!
Review from Operations Dept
What are some of the best things about your team?
We worked as a team in spite of the lack of support from COS's or management.
Review from Operations Dept
Willing to listen and learn
Review from Operations Dept
My team is great. With the exception of salary management. They feel they are above everyone
Review from Operations Dept
They care about what they do
Review from Operations Dept
Willingness to work hard and stay late.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Staff treat each other like enemies. There needs to be a restructuring at every level.
Review from Operations Dept
My co workers are liars and manipulators.
Review from Operations Dept
Working together and helping each other
Review from Operations Dept
If the company would allow or focus better on creating a team moral building environment rather than work hard, we take away benefits, and we'll make everyone feel like they are replaceable. By the way I'm not only an employee but I've been a manager and have seen that nasty attitude
Review from Operations Dept
What is most positive about the culture and environment at your company?
Associate to associate interaction and willing to work together.
Review from Operations Dept
Working with the guys I used to work with!
Review from Operations Dept
My supervisor of carts in work
Review from Operations Dept
Not much. I enjoyed interacting with most customers. The people I worked with were excellent.
Review from Operations Dept
Corporate has fun initiatives and a great reward program for customer service metrics.
Review from Operations Dept
What needs to change to make the company culture better?
The quqlity of people that is put in maangement
Review from Operations Dept
People are scared about this virus going around
Review from Operations Dept
More Honesty needs to happen
Review from Operations Dept
What did you like most about the interview process?
The people conducting the interview, friendly.
Review from Operations Dept
It was fine, of course that was before they did away with the HR people
Review from Operations Dept
It was online and simple to complete
Review from Operations Dept
I liked my in person interview.
Review from Operations Dept
The tour of the facilities.
Review from Operations Dept
What would you improve about your company's interview process?
Everything, its so rushed to the point where they fast track you through orientation and then put me in a department that i didnt apply for cause Jeremiah said i had to help them til 9pm on my day of orientation
Review from Operations Dept
The interview process was very disorganized. Streamline this process as well as onboarding. It's very confusing for any new hire coming in to know exactly what to do, who to talk to, who to report to, and the policies and procedures of the job.
Review from Operations Dept
Bring HR back in the building
Review from Operations Dept
What makes you most happy at work?
Customer service and doing a good job inspite of Manager.
Review from Operations Dept
Being able to make a members day overall positive, helping my fellow coworkers shifts easier by helping multiple departments when its super busy or teaching them properly things they are uncertain how to do, forming great work relationships with my coworkers
Review from Operations Dept
Easy work. 8 hour shift gives me time to work on skills, hobbies, etc outside of work.
Review from Operations Dept
Interaction with club members and associates
Review from Operations Dept
Love the coworkers we are just like family
Review from Operations Dept
What's going wrong and how can it be improved?
Management, no one follow the rules
Review from Operations Dept
Our management, I am not sure where things changed at in the structure but recently it has become horrible
Review from Operations Dept
I can get my write up removed
Review from Operations Dept
My environment is negative, all co workers are liars and manipulators. They have no integrity and are not following the policies set forth.
Review from Operations Dept
Over-worked. Under-staffed. No help in sight.
Review from Operations Dept
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What would you most like to see improved at your company?
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