Talkdesk – Good enough but we have a lot to improve. | Comparably

Talkdesk – Good enough but we have a lot to improve.

Talkdesk Angeforderte Firma
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Weiterlesen
Dieses Unternehmen nimmt Feedback von überprüften Mitarbeitern entgegen
MITARBEITER
TEILNEHMER
136
GESAMT
BEWERTUNGEN
3793

Good enough but we have a lot to improve.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

Overall it's been good. However, there were a couple of situations from Talkdesk to other colleagues that made me feel that Talkdesk is not a people-oriented company and doesn't truly care about the employees.

Was sind einige der besten Dinge an Ihrem Team?

we're always available to help each other.

Was gefällt dir am besten am Führungsteam?

sense of innovation and company growth

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

sense of innovation; relaxed environment; flexibility...

Was sind einige der besten Dinge an Ihrem Team?

Resilience, teamwork, sense of humor

Was macht Sie bei der Arbeit am glücklichsten?

The people I work with.

Was macht Sie bei der Arbeit am glücklichsten?

More than what I do or the company culture is with who I work with/my stakeholders.

Was braucht das Führungsteam, um besser zu werden?

Transparency; care about people for real - do not just show-off; take care of each department in the same way;...

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

innovation spirit; flexibility; informality ( I want to mean, even we have different roles with different levels of seniority, I feel I can speak with everyone naturally and with the same respect)

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

Workload vs time + benchmarking shows that the same job is better paid in other companies. Sometimes looks like we need to be doing a lot of side projects at the same time/work outside of working hours to be recognized even we are doing pretty well in the job we were hired for.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

A lot of work to do in a short period of time; working out of business hours; etc. compared with the market we know that the load of work we have vs our compensation is not fair. At least we need benefits to take care of our mental health. Some fairness on this and more empathy would be good.

Other Employee Reviews for Talkdesk

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
×
Bewerten Sie Ihr Unternehmen