Talkdesk HR Department Employee Reviews | Comparably
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
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EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Talkdesk HR Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are strategic and drive company results by keeping a high bar for talent and execution against our company goals

Review from HR Dept

The leadership team has a constant and evolving focus on improvement and in our common well being. At Talkdesk we feel appreciated and recognized and our leadership team puts us in the center of decision.

Review from HR Dept

More than 50% are women.

Review from HR Dept

Drive and passion for a growth goal

Review from HR Dept

I like the transparency and commitment to creating the best customer experience possible.

Review from HR Dept

What does the leadership team need to get better at?

Leadership Reviews

agility, support solving problems, transparency

Review from HR Dept

Transparency; care about people for real - do not just show-off; take care of each department in the same way;...

Review from HR Dept

What is the best part about your compensation package?

Compensation Reviews

Flexible work hours and work from anywhere

Review from HR Dept

Working in a remote capacity

Review from HR Dept

It's a very flexible compensation package with interesting benefits.

Review from HR Dept

Remote work and possibility to work also in a hybrid model.

Review from HR Dept

I would say the WFH policy followed closely by my base salary.

Review from HR Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I believe there should be a clear link to performance and the extra mile that we all give. I understand that the market we operate is very heated, and that sometimes base salary isn't always easy to compete with, but I believe that with little effort there could be perks that would make a difference

Review from HR Dept

Compensation is a huge contentious point. I took a pay cut to come to TD and would like to see that righted soon.

Review from HR Dept

Workload vs time + benchmarking shows that the same job is better paid in other companies. Sometimes looks like we need to be doing a lot of side projects at the same time/work outside of working hours to be recognized even we are doing pretty well in the job we were hired for.

Review from HR Dept

I feel some teams are paid fairly at Talkdesk and others are not. My own team is paid well below market salary and at the same time is asked to do more than what is common for comparable roles at other companies that pay more. I'd feel better about my compensation if Talkdesk monitored this better.

Review from HR Dept

The only thing I see as negative at Talkdesk is the compensation which is not aligned with the market. It was never aligned with the market since I joined more than 2 years go and currently the gap is even bigger. This applies not only to Engineering but to other departments as Talent.

Review from HR Dept

What are some of the best things about your team?

Team Reviews

Smart, focused, driven, fun and engaging

Review from HR Dept

Everyone seems to take interest in the success of others.

Review from HR Dept

Collaboration, inclusion and caring team, always making all team members feeling welcomed and recognized.

Review from HR Dept

They are very positive. I also like the diversity of it.

Review from HR Dept

The collaborative spirit, the shared and common goal, the will to discover and build a better TD together

Review from HR Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Talkdesk yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The people, hard driving but fun, work hard play hard

Review from HR Dept

Culture at Talkdesk is extremely positive. What I love the most is the diverse and inclusive environment and the work life balance.

Review from HR Dept

Extremely inclusive. Mental health initiatives.

Review from HR Dept

I feel that we have created a very safe and open environment when being our true selves.

Review from HR Dept

our collaborative spirit & our "human-centric" culture

Review from HR Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Talkdesk yet.
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What did you like most about the interview process?

Interviews Reviews

The transparency, the pace of the process and the information that is provided so we can make an informed decision.

Review from HR Dept

They were very transparent with me when I was hired, as a recruiter I try to do the same with my candidate. I also liked that it was a quick, yet challenging process.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Talkdesk yet.
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What makes you most happy at work?

Outlook Reviews

The challenge, opportunity to work with smart and driven people

Review from HR Dept

Working at Talkdesk has been my most amazing experience, the balance that the company offers to organize between my personal and professional life is great. I feel that I have a lot of autonomy and flexibility to manage my time and to focus on my results.

Review from HR Dept

I appreciate the psychological security.

Review from HR Dept

happy to work with my team

Review from HR Dept

I love to find the right candidate and helping them through the interview process. When they accept the offer it's the best feeling!

Review from HR Dept

What's going wrong and how can it be improved?

Outlook Reviews

Talkdesk works its people very hard - it's a high pressure environment and people get burned out very quickly. There's high turnover. It could be improved if the company focused its culture less around singing competitions and more around healthy company norms and employee support.

Review from HR Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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