American Express – Unbelievably horrible website and customer service experience. I have almost 500,000 rewards points from years of use. But when I I attempt to use them for travel, I cannot. The online portal nor ANY customer service representatives can help. They said to do it myself.
Unbelievably horrible website and customer service experience. I have almost 500,000 rewards points from years of use. But when I I attempt to use them for travel, I cannot. The online portal nor ANY customer service representatives can help. They said to do it myself.